UX Writer - Toronto, Canada - Tangerine

Tangerine

Verified Company

Toronto, Canada

15 hours ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID: 192646

Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It's important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada's leading digital bank, Tangerine technology is at the heart of everything we do.

We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape

What you will be doing:

Our design team is growing, and we're looking for an experienced UX writer to join our innovative and collaborative team.

We live and breathe product design and thrive on creating user experiences that truly stand out. If you have dedicated your craft at turning research into content that people love, you're the one we want.
As a UX writer, you'll be at the heart of improving our digital experience.

Your task:

to craft clear and concise content that enhances the user experience, using research, delightful language, and UX writing principles.

Is this role right for you? In this role, you will lead:

Crafting compelling and user-centric content to elevate the overall user experience of Tangerine products.
Collaborating with crossfunctional teams, including product designers, developers, product owners, and other business stakeholders, to ensure that the content aligns with the overall client experience and business strategy.
Conducting research and analysis to understand clients' needs, behaviors, and painpoints, and using this insight to inform content decisions.
Working with other UX writers and creative services to ensure consistency in tone and voice across all touchpoints.
Advocating for accessibility and inclusive language practices to ensure that the content is usable and understandable for all Canadians.
Contributing to the evolution and maintenance of the design system, ensuring that content guidelines and best practices are seamlessly integrated.
You are able to plan design activities, set expectations on timing and balance creativity with constraints.
Your mission: shape, influence, and nurture our design culture and process.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

5+ years of experience crafting content for digital experiences
Strong writing and editing abilities, with a focus on clarity, conciseness, and usercentric communication.
Strong portfolio showcasing previous work, demonstrating the ability to create effective, delightful, and engaging content for user interfaces.
Understanding of accessibility best practices and the ability to create inclusive and accessible content for all users.
Meticulous in design quality assurance.
Topnotch communication skills and ability to work smoothly with fellow designers, developers and business stakeholders.
Experience in a financial institution and the ability to conduct user research and analyze user behaviors are a bonus.

What's in it for you?

You will be part of a diverse and inclusive team of Clientfocused gogetters looking to learn from each other in an environment that celebrates and recognizes success
You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.
Tangerine employees participate in Scotiabank's pension & benefits programs (available to permanent employees)

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment.

If you require accommodation during the recruitment and selection process, please let our Recruitment team know.