General Manager - Victoria, Canada - Cascadia Group Holdings

Description

Want to be part of a fun, fast-paced, dynamic company with a great culture and incredible benefits & perks? Join us


General Manager (Cascadia Liquor)

What Makes Us a Great Employer? Here are some of the benefits and perks you can look forward to by joining our Team:

• Locally owned & operated for 30+ years
• Competitive wages
• Competitive extended health & dental
• RRSP matching
• Paid volunteer days & charitable donation matching
• Anniversary bonuses
• Education & tuition reimbursement
• Annual health & wellness reimbursement
• Product & staff discounts to all our brands
• Inhouse training & certifications
• Opportunity for growth & advancement/leadership development
• Refer a friendwe'll pay you
• FUN working environment lots of team engagement initiatives and annual parties
• Respectful & inclusive culture

Who is the Truffles Group?

Locally owned and operated, The Truffles Group has been advancing Vancouver Island's hospitality, tourism and beverage retail industries for over 30 years.

During this time, we have grown from one employee to over 400, and from one brand to six Our group of companies includes Cascadia Liquor, Flight Cannabis Co., Habitat Café, Heritage Quay Developments, Victoria Butterfly Gardens, and Truffles Catering.

Guided by our founder's entrepreneurial spirit and dedication to business excellence, The Truffles Group continues to push the boundaries of innovation and service to create elevated guest and team member experiences.

We continue to grow and build our business responsibly and ethically on a foundation and commitment to our core values:
Quality, Integrity, Community, Growth, and FUN

Cascadia Liquor is in search of an experienced and highly motivated
General Manager to join our talented team of people


Job Purpose:

The General Manager (GM) reports to the Operations Manager and has an exciting opportunity to play a major part in the growth of the company by leading the opening of a new Cascadia Liquor location.

You will get to build a team, form a strong culture, make product decisions, oversee day-to-day management duties (including driving sales, ensuring an exceptional guest experience, managing expenses, improving productivity and profitability), be an ambassador for Cascadia Liquor, and enhance the brand through compliance with government regulations and policy management.

You will be directly involved in the selection, supervision, and growth of a team; communicating goals, processes and policies; helping provide solutions for day-to-day challenges; coaching and mentoring; and supporting the education and development of all management and team members.

Key Responsibilities

• Works closely with the Operations Manager and other leadership group members to lead the liquor store operation including staffing, product decisions, promotional activities and business operations.
• Inspires a team of employees to meet productivity goals and deliver impeccable & consistent guest service quality and capacity.
• Provides strong people leadership in recruitment, training and development, scheduling practices, clear expectations and follow up, coaching, and performance management to create a positive working environment and great culture.
• Accomplishes revenue targets by creating action plans, communicating goals, inspiring the team, and following process and best practices.
• Reviews monthly, quarterly, and yearly financial reports with accompanying analysis of results in support of the Operations Manager, identifying variances, initiating corrective actions to deliver profitable results.
• Ensures all cash handling policies, health and safety requirements, building and equipment maintenance standards are meeting company and government standards in all aspects of operational and team day to day execution.
• Provides input and recommendations for new products, programs and services by identifying new opportunities, suggesting pricing, packaging, and/or process changes; surveying consumer needs and trends; and tracking competitors in the marketplace.
• Updates job knowledge by remaining aware of new operational and leadership processes and government regulations; participating in educational opportunities; reading professional publications and maintaining strong community and business relations.
• Provides input for specific location and operational data on short term and longrange strategic planning and budget development to achieve overall sales and profitability goals in support of the Operations Manager.
• Such other duties as are customarily performed by one holding the position of a GM in businesses that are similar to Cascadia Liquor.
• Such other and unrelated duties as may be assigned from time to time by the Employer.

Education, Skills and Qualifications:

This position requires a solid combination of business management with industry related sales and hospitality knowledge, strong communication, and leadership skills, as w