Critical Incident Response Coordinator - Montréal, Canada - Dialogue Health Technologies Inc.

Dialogue Health Technologies Inc.

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Your role as a Critical Incident Response Coordinator

Dialogue is looking for a Critical Incident Response Coordinator on our Operations team to participate in our mission to help people improve their well-being.

Working closely with Myriam Caron, Team Lead, your role will be to provide intervention and coordinate a rapid and effective response to a critical or traumatic incident affecting an organization's employees.

Want to join our exceptional multidisciplinary team in an evolving industry? Good news, we saved you a seat

What you'll be doing:

Assess and analyze the needs of organizations regarding critical incident service.
Coordinate interventions for eligible organizations of Dialogue's Employee Assistance Program.
Offer interventions to affected employees according to their needs and the situations encountered (e.g. work accident, death of an employee, layoff, etc.).
Collaborate closely with the employee's manager or human resources to advise and support the organization in returning to normalcy following a critical incident.
Take initiatives to improve service and actively participate in the recruitment of external service providers.

We'd love to hear from you if you have:

University degree in a field related health sciences (e.g. psychology, social work, criminology, etc.)
Very good knowledge of psychological first aid, acute stress, posttraumatic stress and critical incident/trauma response
Fulltime availability to work weekdays, with a minimum of two evening shifts (until 9 p.m.), and open to weekend oncall shifts
Ability to perform administrative tasks
Interest in traveling onsite to offer inperson interventions
Interest in an innovative environment, comfortable with computer tools

At Dialogue, your well-being is our priority
Taking care of others also means taking care of our team. We've got you covered

A fully funded benefits plan for our parttime (21+ hrs) and fulltime employees
Unlimited access to a variety of Dialogue's programs for you and your immediate family
4 weeks of vacation, 9 wellness days, and 1 paid volunteer day for our fulltime employees
A team of bright, hardworking, and caring people to foster your growth

About Dialogue
Dialogue is the #1 virtual care provider in Canada.

We've helped more than 48,000 organizations up their wellness game through our Integrated Health Platform, which offers a wide range of services, including primary care, mental health, employee assistance program (EAP), and wellness.

Discover the true definition of humanized healthcare with our team to guide you at every step of the way.