Child Welfare Supervisor - St. Catharines, Canada - Family and Children's Services Niagara

Family and Children's Services Niagara

Verified Company

St. Catharines, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_For more than a century, Family and Children's Services Niagara, the local Children's Aid Society, has provided vital child welfare, family/community support, counselling, foster care and adoption services to residents in the Niagara Region.

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Child Welfare Supervisor

Reporting to the Service Director, the Child Welfare Supervisor is responsible for overseeing the day to day operations of all activities of the assigned service team in accordance with the prescribed guidelines and regulations of the Child, Youth and Family Services Act at FACS.

Key Duties:

Case Consultation and Supervision

Assigns cases for investigation, ensures prompt and effective case management including transfer to ongoing services, manages files at Family Service for continued review of services provided, and reviews for closure
Advises, monitors, mentors and clinically supervises workers in all aspects of planning, organizing and delivering program services to clients and their families, foster families and/or adoptive families, using collaborative decision making techniques to ensure the most suitable service or program is chosen to meet the needs of the children and ensure those services are delivered
Meets, with children, families, foster parents, adoptive parents and the worker to clarify processes and expectations and to review progress, gather information and/or create a shared understanding
Leads or attends case conferences to review the plans, set direction, allocate resources, delegate tasks etc., often including collateral professions to ensure appropriate coordination of services
Meets with legal services and the worker for the purpose of discussion, clarification of information and determining legal direction
Monitors, reviews and ensures timely completion of court affidavits in accordance with the legislature and regulations; teaches, coaches and mentors staff in trial testimony
Approves all related expenditures according to agency policy and processes
Participates directly in unusual, contentious or problematic situations consulting with the Service Director for direction as necessary
Supervises the After Hours service on a rotational basis, including providing supervision in the provision of Child Welfare Service, ensuring after hours procedures are followed, and authorizing apprehensions and admissions to care

Program Delivery

Oversees all scheduling of workers ensuring adequate daytoday coverage for the provision of necessary services
Ensures all models of care, policies, programs, and procedures are implemented in accordance with relevant legislation and agency policy and procedures
Implements and participates in quality improvement processes and activities
Ensures that child, youth and family services roles and processes are clearly articulated to the team and that service goals and standards are known and are being utilized
Implements recommendations and action plans emanating from internal and external reviews, MCFCS audits as directed by Director
Provides input into possible improvements to programs and services
Ensures compliance with existing and new requirements and standards of the CYFSA and ministry regulations, including risk assessment and child protection standards services, children in care including foster care licensing, OPR foster and group care, residential licensing, adoption and all such related requirements
Responds to client complaints and documents steps taken and conducts or assists in reviews as required, and makes report findings and recommendations to the Director
Collaborates with community partners

Supervision/Leadership

Manages recruitment, performance evaluation, coaching, discipline and termination where necessary ensuring accordance to Human Resources policy and within the context of the collective agreement
Oversees staff orientation, learning and development plans and ensures accordance to FACS policy, procedure and guidelines
Manages the effective and efficient distribution and utilization of team staff members based on the established productivity levels, program goals and guidelines that ensure continuity in the provision of necessary services and sufficient staff coverage
Provides supervision to all team members and manages in a manner that motivates, guides and directs employees in FACS values, objectives and performance expectations; maintains a work environment that expects fairness, consistency, respect and approachability while promoting staff participation, team work and positive employee relations
Leads regular team meetings to set goals and monitor team performance and engages the team in successful accomplishment of goals
Represents FACS in OACAS and joint CAS/community committees; participates on committees as required
Performs other duties as required

Qualifications: