Clinical Services Manager - Listowel, Canada - Listowel Wingham Hospitals Alliance

Listowel Wingham Hospitals Alliance

Verified Company

Listowel, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB
POSTING Listowel/Wingham

Sites

POSITION POSTING # L23-72

POSITION:
Manager Clinical Services - LWHA OR, Ambulatory Care and LMH

Emergency Department

UNIT:
Clinical Leadership

STATUS:

Full-time**
START DATE:Immediate*****: The Manager of Clinical Services is a member of the Leadership Team and represents the vision, mission and values of the Listowel Wingham Hospitals Alliance (LWHA).

The Manager of Clinical Services works in collaboration with staff, professional staff, patients/families, and the members of the Leadership and Senior

Executive Teams. This position is responsible for managing the day to day clinical operations of the LWHA

Surgical Services and Ambulatory Care Programs as well as the Listowel Emergency Department.

The Manager utilizes systems and controls, effective leadership skills/behaviours, and change management strategies to achieve expected standards of quality, efficiency and safety in the care of people served by the Alliance.

QUALIFICATIONS:

Bachelor of Science in Nursing
Masters preparation preferred
5 years' experience of progressive leadership in acute care including previous management experience

EFFORT:

Minimal physical effort
Extensive degree of mental effort and analysis

ABILITES:

Demonstrated commitment to continuous quality improvement and understanding of quality improvement theory/methodologies
Experience with leading investigations
Experience with managing patient complaints
Experience with chairing and leading committees
Knowledge of LWHA's patient feedback processes
Knowledge of Accreditation Canada process
Demonstrated ability to collaborate with patient partners and implement patient centered initiatives to improve patient experience
Knowledge of LEAN principles, demonstrated leadership skills
Knowledge of applicable legislation and professional standards
Excellent communication skills with a proven ability to build relationships, engage team members, and manage conflict effectively
Strong organizational skills, demonstrated skill in financial analysis and management
Demonstrated skill in program development, implementation and evaluation
Experience in successful people management including mentoring and performance management
Proven ability to work effectively in a multidisciplinary team
Ability to learn, teach, monitor, update and utilize all aspects of a safety reporting computer program
Demonstrated success in implementation of patient safety initiatives; experience with data analysis, report generation, root cause analysis