Team Leader, Property Claims New - Mississauga, Canada - Definity Financial Corporation

Definity Financial Corporation
Definity Financial Corporation
Verified Company
Mississauga, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description
Job


ID :
7487

Category :
Claims


Brand :
Definity


Regular/Temporary :
Regular


Fulltime/Parttime :
Full Time


Location :
Mississauga, Canada

Posting Range :
$66,300 - $122,100


Definity is the parent company to some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance.

Our ambition is to be one of Canada's leading and most innovative property and casualty insurers.

We can't do that without our people, so we embrace and encourage a culture that's collaborative, ambitious, rewarding, and empowering.


We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.

Bring your true self and be a part of our journey. It's better here.


What can you expect in this role?

  • Lead assigned team of Property Claims Representatives and provide technical direction to ensure efficient handling of claims
  • You'll provide guidance, onthejob training, technical instructions, and direct leadership to assigned staff relative to performance, productivity, personal conduct and adherence to processes and corporate policies and procedures.
  • You'll complete audits by reviewing and monitoring claims files and providing effective feedback.
  • You'll foster staff development by assisting with the selection of staff, conducting performance evaluations, provide ongoing and effective feedback, identify training opportunities, and keep staff informed of changes to policies and procedures.
  • You'll provide coaching and performance feedback to the Property team by reviewing reports, discussing options, and developing action plans.
  • You'll manage expenses and an annual operating budget for the team.
  • You'll initiate interviews for vacancies within the unit and making recommendations for new hires

What do you bring to the role?
years of claims experience, with a focus on the direct handling of a variety of Property claims

  • Previous leadership experience
  • Licensed in New Brunswick, PEI and Newfoundland considered an asset
  • Demonstrated organizational, negotiation, analytical and interpersonal skills are essential.
  • University degree from any discipline. College diploma within a relevant discipline from a minimum twoyear program at a provincially recognized and funded community college and/or the CIP designation is required.
  • You're professional, friendly, and courteous in all interactions with both customers and coworkers
  • You're at your best when things get busy. You've mastered the art of staying calm and thinking fast on your feet. You're definitely not afraid of change
  • You've got a strong customerinteraction focus and proven performance management experience coupled with welldeveloped communication, organizational, interpersonal, and analytical skills.
  • You're a natural coach and mentor
Salary range is $66,300 - $122,100


What's in it for you?

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with companymatched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Go ahead and expect a lot — you deserve it.
It's better here — but don't take our word for it.

Definity was named by Great Place to Work as one of the Best Workplaces in Canada for women, for youth, and for inclusion.


Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).

LI-Hybrid
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