Bilingual Client Delivery Manager - Oshawa, Ontario

Randstad, the world's leading partner for talent, is seeking an Client Development Manager to support all of Canada, with a focus on prospecting and landing new mid-market accounts for our Professional Customer Care and Business Administration Team . At Randstad, you will be iden ...

Job description

Randstad, the world's leading partner for talent, is seeking an Client Development Manager to support all of Canada, with a focus on prospecting and landing new mid-market accounts for our Professional Customer Care and Business Administration Team . At Randstad, you will be identifying and building relationships with new contacts, generating new business, selling our services, growing your accounts, and driving results. You will be based out of the GTA.

What you get to do:

• Successfully prospect and generate revenue with national mid size accounts.
• Drive new business development by identifying, prospecting, and securing new client partnerships through diverse sales strategies.
• Cultivate and expand existing client relationships to increase market share and identify cross-selling opportunities.
• Negotiate and manage staffing agreements and contracts, including client bill rates and candidate pay rates.
• Maintain accurate client information and activity tracking within company systems to ensure effective sales process management and reporting.
• Develop and maintain centralized customer intelligence repository inclusive of organizational charts, media clips, annual reports, current news releases, vertical market analysis, etc., and disseminate amongst the entire client service team.

What you need to bring:

• 2-5 years of demonstrated B2B business development and/or client account expansion success in the GTA market with exposure to complex and long sales cycles
• Bilingual in English and French, professional proficiency
• Proven success in a very fast-paced, team environment
• Strong interpersonal communication and influencing skills
• Ability to make decisions, take direction, and execute a plan
• Execute the activities that will gain results (lots of outbound cold calls, virtual, and on-site client meetings)
• Negotiate pricing to ensure maximum return on quality solutions
• A degree in Business Administration is highly desirable.
• Demonstrated reliance and a history of being results oriented.
• Must be able to work in the office at least 3 days a week
• The position requires you to visit client sites located in areas where public transportation may not be available

What's in it for you:

• Hybrid work environment, working in the local office at least 2 days per week
• Competitive base salary and bonus plan
• Wellness spending account and an ergonomic reimbursement program to equip your home office
• Randstad has been named one of Canada's Best Workplaces by Great Places to Work for more than 10 consecutive years, and one of the Best Workplaces for Women
• 3 weeks (15 days) paid vacation in your first 12 months, plus additional care days and corporate holidays
• Work in a fast-paced atmosphere, where every day is different and the challenges are varied
• The chance to progress within an authentic, supportive and growing organization
• A collaborative and participative leadership style

Our organization is across Canada and in 38 countries.

As detailed in the job description, this job involves communicating, both verbally and in writing, with other Randstad teams located across Canada and with our international clients and partners. [Indeed, international customers and partners represent the major part of our activities]. Based on an evaluation, we have determined that the duties of the
Client Delivery Manager
position require knowledge of English in addition to French (oral and written). We also determined that the English language skills already required of other employees do not permit the performance of English language skills tasks related to the Client Delivery Manager position. However, Randstad limits as much as possible the number of positions for which knowledge of another language is required to ensure the effective accomplishment of its mission.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.