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Service Advisor/commercial Sales - Collingwood, Canada - Tirecraft

Tirecraft

Verified Company

Collingwood, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Service Advisor

McKee Tirecraft, Collingwood

Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services. Experience in Commercial sales would be an asset. We are presently seeking a qualified individual to fill the position of Service Advisor to be the liaison between our customers and our Tire Technicians.

Benefits:

Benefits Package including Health and Dental coverage + more
Employee Assistance Program (EAP)
Employee Purchase Program (deals deals deals)
Birthday off with pay
Endless paid training
Future ownership opportunities; Employee Stock Ownership Plan

Responsibilities:

Write up work orders for all sales and service transactions and present to the Technicians.
Interact with customers to obtain work orders and commercial customer service specific requirements
Take all "service call" telephone requests, write up work orders and dispatch Tire Service Tech(s) accordingly.
Invoice all product and service sales once complete and process payment immediately.
Handle sales and service at the front counter and on the telephone, with a strong focus on facilitating the best possible customer service.
Monitor all service activities to ensure work is complete on a "first in first out" basis and that it is completed in a timely manner.
Provide Store Manager with assistance/input concerning product selection and inventory levels for the retail shop.
Complete product adjustments, including manufacturer claim forms, on a timely basis.
Maintain product and service displays in a marketable and clean appearance.

Qualifications: