ATM'service Field Technician - Quebec City, Canada - Tech Route

Tech Route
Tech Route
Verified Company
Quebec City, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

FIELD TECH RESPONSIBILITIES:

  • Prioritizing and planning service calls.
  • Directly communicating with customers for service resolutions.
  • Timely and accurate reporting of service updates.
  • Following material control processes in support of assigned responsibilities (keys, combinations, alarms, parts inventory, etc.).
  • Organizing and utilizing technical documentation in support of job responsibilities.
  • Providing firstline maintenance on ATMs to include:
  • Troubleshooting of problems.
  • Clearing of paper jams, card jams, bill jams, deposit jams, etc.
  • Maintenance of ATMs including replacement of consumable materials, belts, air filters, feed parts, assemblies, etc.
  • Cleaning equipment exterior and interior on each service call.
  • Providing repairs and preventive maintenance on a variety of financial equipment including ATMs, driveup/conventional equipment, check sorters/proof machines, scanners, and small equipment.
  • Performing simple and complex installation functions including pulling cable, anchoring/mounting of equipment, installing locks, configuring equipment, and providing training to customers.
  • Adhering to service operating procedures.
  • Providing technical support to other service team members.

Job Type:
Fixed term contract

Contract length: 6 months


Salary:
$18.00-$24.00 per hour


Schedule:

  • Monday to Friday
  • Morning shift
  • Weekends as needed

Work Location:
In person
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