Customer Service Associate - Waterloo, Canada - Rmes

Rmes
Rmes
Verified Company
Waterloo, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Customer Service Associate Job Duties:


  • Prepares for customer inquiries by studying products, services, and customer service processes.
  • Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
  • Records customer inquiries by documenting inquiry and response in customers' accounts.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes customer service and organization mission by completing related results as needed.

Customer Service Associate Skills and Qualifications:

  • Product Knowledge,
  • Informing Others,
  • Organization,
  • Analyzing Information ,
  • Verbal Communication,
  • Reporting Skills,
  • Managing Processes,
  • Customer Focus,
  • General Consulting Skills,
  • Multitasking

Job Types:
Full-time Only, Permanent


Job Types:
Full-time, Permanent


Salary:
$620.00-$1,200.00 per week


Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Work Location:
One location
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