Customer Service - Concord, Canada - Gerrity Corrugated Paper Products Ltd
1 week ago
Description
Gerrity is a family owned and operated Food Contact and Non-Contact Corrugated Packaging and processing company that has been in business since 1977.
Our growing company moved into the carton manufacturing process with FSCC22000 Certification (GFSI ) and Continually growing and expanding in both size and product lines, Gerrity has now become a leader in brown box, POP displays and Just-In-Time/Kanban delivery systems.
We handle a variety of Food Direct Contact Corrugated Packaging reaching a range of global markets and global standard including both human and animal consumption.
For over 30 years we have been producing quality products and are committed to continuing to provide a safe and sustainable production environment.
SCOPE:
Responsible to support the process of processing orders and meet company goals
KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Ø Enter orders
Ø Set up / revise dockets - maintain dockets - customer approvals
Ø Liaison between customer, sales representative and orders - resolve any discrepancies.
Ø Attach PO's, confirmations and spec approvals to dockets as well as to orders
Ø Build sustainable relationships and trust with customer accounts through open and interactive communication.
COMPETENCIES:
Ø Demonstrates good communication, takes initiative and teamwork skills
QUALIFICATIONS:
Ø Experience in customer service
Ø Proficient computer skills
Ø Professional attitude, appearance and teamwork
Ø Solid written, communication and problem-solving skills
Salary:
$18.00-$20.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Paid time off
- RRSP match
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
Work Location:
One location
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