Smartbox Customer Service Rep Temp - Edmonton, Canada - SIRVA

SIRVA

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

40% - Provide pricing information and move counseling to all local prospects that contact the call center and attempt to convert to customers.

10% - Perform outbound telemarketing calls in response to inquiries for local SMARTBOX prospects.

10% - Provide pricing information and create quote records for long distance inquiries.

10% - Provide account information, appointment scheduling, and take payments for existing SMARTBOX customers.

QUALIFICATIONS AND PREFERRED SKILLS

Ability to perform in a fastpaced, team oriented atmosphere. Must be customer focused, organized, ability to set priorities and meet service deadlines and goals.
Impeccable phone and written communication skills are a must.

EDUCATION AND CERTIFICATION REQUIREMENTS

High school diploma or equivalent work experience required.

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product.

We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business.

You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve.

We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives.

Those perspectives lead to new ideas. New ideas lead to innovation and excellence.

Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

SIRVA is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.

SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.