coordinateur de bureau - Grande Prairie, AB, Canada - Brandt

Description

Brandt is currently seeking a Preventive Maintenance Coordinator in our Grande Prairie location.

This position is responsible for providing Preventive Maintenance quotes to our Sales & Customer Support Advisors as well as, the day-to-day task of supporting efficient, accurate and timely fulfillment of Brandt's contractual Preventive Maintenance business.

DUTIES & RESPONSIBILITIES
# Quote & Set-up of Preventive Maintenance Agreements in our contracts' management system
# Preventive Maintenance Agreement Administration
# Track and maintain Preventive Maintenance Agreement information
# Review, close and invoice completed jobs
# Coordinate necessary service with Customers and Preventive Maintenance Technicians
# Update and maintain our pricing calculator tool
# Handle incoming Preventive Maintenance call requests from our internal and external customers
# Manage Prepaid agreements
# Utilize John Deere Link to monitor & track customer's machines with Preventive Maintenance contracts
# Other related duties as assigned

Required Skills
Required Experience
Experience and understand maintenance of construction equipment
Experience in service delivery activities and processes
Previous experience as a Service Writer is preferred
Strong communication skills; timeliness, organized, and high attention to detail
Ability to multi-task at a high-volume workload environment
Knowledge of contracts and associated processes' management
Sound knowledge of MS Office software tools; Excel, Word, Access, Outlook, etc.
Self-starter with the ability to work independently and make informed, logical decisions
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