Store Manager - Waterford, Canada - MB Country Living

MB Country Living

Verified Company

Waterford, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOIN OUR MB COUNTRY LIVING TEAM

Where we feed the things you love_

Are you a dedicated, customer-focused, team-oriented individual? Are you always on the move from the moment you clock in for the day until you head home for the night? If your answer was "yes", then you belong with us

You Are:

A Force Multiplier ** you make your team stronger through coaching, directing, mentoring, and leading by example.

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Able to focus on the greater goal - ongoing maintenance that requires continuous follow up doesn't stress you out, you see how taking care of the details adds up to complete the big picture.
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An innovator - you're always looking to identify opportunities to enhance your store and your connection with the community.
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Not afraid of the tough conversations - you work closely with your team, but still review performance and productivity from the perspective of the business, able to deliver coaching and corrective action as needed.

Responsibilities Include but are not limited to:

Customer Service

Live, model, teach and advocate the Living Room Concept and the sales skills that accompany it
Perform daily store inspections to ensure your location offers "best in class" quality of presentation through maintaining MB standards of cleanliness on the sales floor and in the warehouse
Utilize high level conflict resolution skills to identify, address, and resolve any and all customer concerns

Job Knowledge

Report to and communicate frequently with Retail Operations to discuss planning, budgeting, sales promotions and advertising campaigns
Responsible for the daily operation of the store and leadership & direction of the staff, ensuring all established MB Country Living policies, procedures and reporting functions are followed
Able to think critically, problem solve, and make decisions confidently at a fast pace in high pressure situations
Responsible for timely product ordering: paying attention to selling patterns in order to ensure your store is appropriately stocked with the necessary product without risking expiration of the product

- Actively work with product - able to lift and carry 25kg without restriction, maximizing selling opportunities through stocking, replenishing, rotating, cleaning, assembling, displaying (including price labelling) and merchandising as per MB guidelines

Act as the lead advocate of all MB Country Living standards, routines, processes and changes: including reductions, price changes, standard equipment maintenance & checks, expiry audits, cycle counts and all others as directed. This includes ensuring all administrative/management duties are completed on an accurate and timely basis
Utilize daily, weekly, monthly, and annual reports to monitor the performance of the store, reacting accordingly to follow up
Implement effective controls to minimize losses due to inventory shrink, theft, etc, maintaining within acceptable standards
Create schedules for store staff, maintaining a labour ratio between acceptable and profitable standards. This includes recruiting, interviewing, hiring, onboarding, training or dismissal as necessary

General Requirements

3 years of related retail store management experience, or equivalent, required
Proven skills in: leadership, team management, visual merchandising, communication, problem solving, attention to detail, and organization
Ability to work a flexible schedule a commitment of 50% of Saturdays is required (priority on April-May spring rush)
A clean driver's abstract is required may be requested to transfer or provide temporary support to different locations, based on the needs of the business or for the continued development of the company and individual
May be required to attend trade shows/fairs to promote products and company, as directed by Head Office
Experience with product ordering and inventory management is an asset

Why Join Our Team?
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Limited opening hours leave time for family - our stores close at 6pm Monday-Friday, 5pm on Saturday and are typically closed on Sunday.
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We love animals - spend your days helping improve the quality of life for livestock & pets.
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Avoid the highway - enjoy a scenic commute in to work A glance out the window onto open fields or green spaces can help lower stress.
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Casual dress code - jeans and steel toe boots or shoes are all you need, we provide the rest.
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Be part of a growing organization - our company culture combines progressive-mindedness with a simple lifestyle; experience dynamic growth balanced with the relaxation of operating in the beauty of the countryside.
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Build a connection with the community - it's easy to make friends when everyone is so friendly

MB Country Living is a thriving, family-owned retail organization, serving communities across Southern Ontario for the past 50+ years by providing a variety of products for agriculture, pets, hobby farms, and