Front Desk Receptionist - Hamilton, Canada - OrthoMax
3 weeks ago
Description
Duties include:
- Greeting patients and visitors, in person and on the phone, to answer various inquiries
- Scheduling patient appointments and ensuring practitioners stay on schedule by notifying of patients arrival
- Maintain patient accounts by obtaining, recording and updating personal and financial information while adhering to confidentially procedures
- Handling therapists various inquires throughout their scheduled clinics
- Responding to online appointment requests in a timely manner
- Handling incoming faxes and scanning appropriate reports, charts and other documents correctly into patients charts
- Accountable for incoming and outgoing referrals and callbacks on a daily basis
- Ensure adequate therapist supplies are available for efficient operation of the clinic by completing inventory checklist daily
- Completing photocopy of medical notes
- Main point of contact for external partners (WSIB, Motor Vehicle Accidents insurance companies etc.) to ensure appropriate documentation, paperwork, billing and payments are received
- Daily cleaning and tidying of the clinic treatment areas, staff areas, and washroom
Schedule:
- 8 hour shift
- Monday to Saturday
Experience:
- customer service: 1 year (preferred)
- receptionist: 1 year (preferred)
Job Types:
Full-time, Part-time
Salary:
From $17.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Hamilton, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (required)
- Administrative experience: 1 year (preferred)
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