Front Desk Agent/night Auditor - Red Deer, Canada - Motel 6 RED DEER / DREAM PARADISE

Motel 6 RED DEER / DREAM PARADISE
Motel 6 RED DEER / DREAM PARADISE
Verified Company
Red Deer, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description
Job description


Responsible for the Front Desk, Reservations, and Group Bookings while on duty ensuring a smooth operation and the highest level of guest satisfaction.


  • Seeks feedback on guest satisfaction and resolves problems in accordance with our Mission Statement.
  • Effectively maximizes inventory levels during high occupancy/sold out nights.
  • Knows all procedures for emergency and general crisis management.
  • Maintains a high level of professionalism in all aspects of job performance.
  • Consistently demonstrates a commitment to personalized guest service excellence.
  • Complies with Hotel policies, procedures, and code of ethics.
  • Performs all other tasks which are assigned by management.

Position Requirements:


  • Excellent customer service and experience
  • Pleasant, courteous, empathetic, fast acting, professional, discreet, friendly
  • Strong communication skills
  • Demonstrate organization and multitasking abilities
  • Minimum of 12 years of previous hotel experience
  • Strong computer knowledge
  • Able to work in a team environment
  • Hospitality or tourism diploma/degree an asset
  • Excellent English oral and written.
  • Be able to work days, evenings, weekends and holiday shifts

Job Types:
Full-time, Part-time, Permanent


Salary:
From $15.00 per hour


Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift

Experience:


  • Customer service: 1 year (required)

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 30 per week


Salary:
From $15.00 per hour


Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Night shift

Experience:


  • Customer service: 1 year (preferred)

Work Location:
In person
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