Montreal Office Lob Leader - Montréal, Canada - Willis Towers Watson

Willis Towers Watson

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Montreal Office LOB Leader (OLL), Health & Benefits

Montreal, CA

June 09, 2023

Summary of Role

The Montreal Health & Benefits (H&B) Office LOB Leader (OLL) is a key member of the Regional H&B leadership team.

In this role, you will have ultimate accountability for the H&B business and team in the market, with a majority of the role's success metrics tied to growing revenue and talent.

This includes revenue growth, direct expense management, and profitability; colleague attraction, development and engagement; and client and colleague retention.

The OLL is effectively the Growth Leader of the market, responsible for building and executing the growth plan to meet/exceed the expected results.

The OLL will be responsible for building the WTW brand externally, and leading key new client pursuits.

The role will report to the Health & Benefits Region Leader (RL).

The Role

Have primary accountability for building and executing a business strategy to meet stated growth, retention, staffing and profitability goals
Manage local H&B new business pipeline and sales opportunities, working closely with Producers, Senior Sellers, Client Relationship Directors/Lead Relationship Managers, H&B Region Leaders and Insights & Solutions Leaders

Note:
For larger markets and at the discretion of the Region Leader, the OLL will identify a Local Sales Leader (LSL) to oversee the sales efforts in the markets, collaborate with the Regional Sales Leader, and drive effective new business sales execution

Serve as a "player/coach," generating new business development opportunities while enhancing, through coaching or hiring, regional and local business development and client management capabilities
Build external WTW brand in local market (e.g., participate in local affinity groups; host local marketing events; network in local talent market)
Develop client strategies to build, retain, and grow profitable relationships including identification of crossLOB opportunities
For larger markets, the OLL will identify a resource to support talent and operations activities including:
Manage the day-to-day resourcing for clients, demand planning and execution of the organization's business operations; manage operational delivery; measure operational performance; and ensure effective governance, controls, and compliance mechanisms are established to support corporate strategy and goals
Lead recruiting/talent management
Manage overall operational effectiveness of the market
Support the dissemination of Sales, Insights & Solutions and Commercialization outputs through the market
Work collaboratively with other H&B OLLs to develop and execute sales and talent strategies
Manage overall talent pipeline within market
Have primary accountability for developing and executing on strategic staffing plans with appropriate leverage models to support all market segments. Includes all people processes (recruiting, deployment, performance management, and development)
Build colleague engagement in the market including creative approaches to adapt to the WTW Ways of Working
Work with Region Leader, local Geography Leaders and other OLLs to execute Region plan, with a focus on H&B priorities and initiatives
Support local market adherence to H&B Excellence Model
Lead broad team of colleagues across all market segments
Serve as People Manager for senior colleagues
Report to the Health & Benefits Region Leader

Act as a member of Regional H&B Leadership Team and local Geography Leadership Team

The Requirements

Strong experience in leading and developing teams
Strong experience in developing and managing an active talent pipeline '
Proven track record of individual success in generating new revenue with new or existing clients as they relate to health and benefits services
Deep knowledge and expertise in health and benefits design and management
Track record of success in managing and expanding client relationships
Lead strategic efforts that define new opportunities for achieving competitive advantage
Proven ability to establish relationships and work collaboratively with team members across the organization and at all levels, to effectively deliver on client needs across all market segments
An executive presence with polished and well developed written and oral communication skills
Interest and aptitude in keeping abreast of latest developments in health care and benefit trends and contributing to the development of new tools and approaches
Indepth knowledge of the market, H&B NA capabilities, and broader WTW offerings
Resultsoriented with ability to effectively manage to KPIs
Comfortable with change and uncertainty and able to work through ambiguity
Excellent leadership, interpersonal and communication skills.
Strong business acumen, strategic planning, organizational, and creative thinking skills

Equal Opportunity Employer