IT Projects Tech Specialist - North York, Canada - Reflex Integrated INC

Reflex Integrated INC

Verified Company

North York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reflex Integrated Inc. is a leading Canadian based IT service provider. We provide end to end IT solutions to support existing and growing business needs for clients across North America.

We are a dynamic and rapidly growing company that is looking for a skilled IT Project Tech Specialist to join our Team in our Toronto office.

This position will report to the IT Projects Manager.

Roles and Responsibilities

Help the project team to analyze, plan, and develop requirements and standards in reference to scheduled project
Update and maintain production technologies ensuring proper maintenance and installation
Document infrastructure, setup, procedures after projects are completed
Work with other teams within Reflex to share information and provide technical guidance
Collaborate with project managers to make plans for projects
Coordinate with clients to make sure they are clear about deliverables (remote/onsite)
Communicate with subcontractors to make sure that requirements, work orders, guidelines are clear and performed correctly and in a high professional manner
Manage Joining domains and transferring profiles
Work with legacy systems, checking, and ensuring compatibility
Perform postresolution followup and Troubleshoot issues arising after projects are completed
Some onsite work may be required
Night work may be required occasionally

Qualifications and Experience

A university or college degree/diploma in computer networking or IT related field
Proven work experience as IT Project Tech or similar role
Experience in hardware and software installation and troubleshooting.
Knowledge of general networking and IP
Experience in Windows scripting and IT troubleshooting
Hands on knowledge of Windows 7, 10, Active Directory
Windows Server 2012, 2016, 2019, Microsoft suite MSP services, Antivirus, and security.
Experience working on Cisco Meraki, Ticketing, and reporting system and Project Management
Solid organizational skills, including multitasking and timemanagement
Strong clientfacing and teamwork skills
Handson experience with project management tools
Strong interpersonal and client service skills
Ability to work with people (clients and internal staff) in a professional manner.
Ability to support customers in a tactful and effective manner.
Show understanding and relate to customers.
Selfmotivated mindset to drive results
Open minded, team player, with a willingness to learn and improve
Fluency in French is an asset

Benefits

Extended health care (including prescription drugs)
Dental and Vision care
Disability insurance
Life insurance

Please note that any offer of employment will be conditional to references and criminal background check.

Job Types:
Full-time, Permanent

Benefits: