Quality & Compliance Coordinator, Homelessness and Supportive Housing - Oakville, Canada - Halton Region

    Halton Region
    Halton Region Oakville, Canada

    Found in: Talent CA C2 - 1 week ago

    Default job background
    Permanent
    Description

    Reporting to the Manager of Homelessness and Supportive Housing, this position will play a key role in the collection, analysis and integrity of data and reporting.

    Duties & Responsibilities

  • Develop standardized and ad hoc reports based on user requirements for Halton's By-Name List of individuals experiencing homelessness.
  • Provide the Manager with regular reporting on outcomes and trend analysis to inform evidence-based housing policy/program development and management.
  • Maintain all records and documentation for housing programs.
  • Collect, compile, analyze and report on information and statistics received from clients and internal sources as well as community service providers.
  • Monitor program expenditures and outcomes and trends on homelessness and supportive housing.
  • Analyze data and information and make recommendations as appropriate for Housing Services program areas. Schedule and complete required monthly, quarterly and annual reports including financial and outcome activity data. Ensure that all Federal data reporting requirements/timelines are met.
  • Analyze user requirements (through requests from management) and determine feasibility of meeting requirements within existing applications or if new application/process is required (e.g. Reaching Home/HPP reporting).
  • Liaise with other Community Service Providers, regarding systems extracts, vacancy fulfillment and statistical gathering and analysis.
  • Provide customer support and work directly with clients and third party agencies to ensure program compliance. Perform other duties as assigned.
  • Skills & Qualifications

    Essential

  • A degree or diploma in Business Administration, Social Services, Political Science or related field combined with well­ developed technical and data management skills acquired through a minimum of three (3) years experience in a related field. Demonstrated pattern of success with data collection (quantitative and qualitative), analysis and reporting and be technically competent.
  • Solid working knowledge of Microsoft Excel, Word and administration of By-Name Lists of individuals experiencing homelessness.
  • Excellent interpersonal and communication skills are required to communicate technical and/or specialized information and to respond to requests for information requiring additional research and/or non-routine requests.
  • Business and systems skills to evaluate, manipulate and provide interpretive analysis of information from multiple sources. Knowledge of Halton Region's Comprehensive Housing Strategy and the Region's Strategic Action Plan along with working knowledge of relevant human services legislation such as the Housing Services Act, Landlord and Tenant Act.
  • Preferred

  • Project management skills and experience.
  • Working/ Employment Conditions

    Employment Conditions

  • Current (obtained within the past six (6) months), original and acceptable Vulnerable Sector Screening by the first day of employment.