Advisor, Supplier Mgmt - Toronto, Canada - BMO Financial Group
Description
250 Yonge Street Toronto Ontario,M5B 2M8
Develops, promotes, maintains and manages an assigned business/group vendor management program for the management of partnerships with suppliers/service providers that improve productivity, service delivery and quality.
Ensures the effective and efficient execution of all program components, including ensuring change management & communications are in place for any enhancements / changes and mitigating any risk.
Works collaboratively with internal and external stakeholders.- Provides strategic input into business decisions as a trusted advisor.
- Makes recommendations to senior leaders on strategy and new initiatives, based on an indepth understanding of the business/group.
- Influences and negotiates to achieve business objectives.
- Identifies emerging issues and trends to inform decisionmaking.
- May network with industry contacts to gain competitive insights and best practices.
- Helps determine business priorities and best sequence for execution of business/group strategy.
- Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
- Prepares quarterly management interpretation documents.
- Leads the execution of business/group and/or enterprise vendor management programs/processes; assesses and adapts as needed to ensure quality of execution
- Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
- Establishes and maintains governance over vendor management processes.
- Provides specialized support to investigate and resolve complex issues as escalated by endusers or assigned by management.
- Supports management and implementation of documentation / process controls / knowledge assets required for the program operations.
- Coordinates budgets and reporting to track actual results vs budget.
- Prepares financial reconciliations and attestation certificates as required.
- Reviews the vendor management program/processes for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
- Participates in the design and negotiation and renewal of SLAs, TSAs and BPAs. Assess performance against SLAs/ TSAs/ BPAs
- Manages and administers supplier/service provider contracts in accordance with the Bank's Outsourcing Model.
- May oversee supplier and service provider invoice/ billing activities to monitor cost expectations and resolve billing and payment issues.
- Validates, prepares, and tests business continuity and disaster recovery plans for supplier arrangements.
- Supports the development and promotion of a business/group vendor management program solution.
- Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
- Provides advice and guidance to assigned business/group on implementation of supplier arrangements.
- Participates in the relationship management between BMO internal business/group partners and suppliers/service providers.
- Supports the management of the vendor program, including developing program components, promoting the program and ensuring the execution of all program components and product(s)/service(s) are delivered according to the contractual service level agreement (SLA), technical service agreement (TSA) or business partner agreement (BPA), in compliance with standards.
- Monitors and tracks supplier performance and addresses any issues.
- Executes work to deliver timely, accurate, and efficient service for routine & nonroutine transactions related to the program execution.
- Builds effective relationships with internal/external stakeholders.
- Ensures alignment between stakeholders.
- Breaks down strategic problems, and analyses data and information to provide program insights and recommendations.
- Designs and produces regular and adhoc reports, and dashboards.
- Operates at a group/enterprisewide level and serves as a specialist resource to senior leaders and stakeholders.
- Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and nonroutine.
- Implements changes in response to shifting trends.
- Broader work or accountabilities may be assigned as needed
Qualifications:
- Typically 7+ years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.
- Knowledge and experience managing vendor programs
- Expert.
- Seasoned professional with a combination of education, experience and industry knowledge.
- Verbal & written communication skills
- Indepth / Expert.
- Analytical and problem solving skills
- Indepth / Expert.
- Influence skills
- Indepth / Expert.
- Collaboration & team skills; with a focus on crossgroup c
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