user support technician - Edmonton, Canada - Grizzly Trucks

    Grizzly Trucks
    Grizzly Trucks Edmonton, Canada

    2 weeks ago

    Default job background
    Description
    • Education:
    • Expérience:

      • Education

    • College/CEGEP

      • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Repetitive tasks
    • Attention to detail

      • Personal suitability

    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Initiative
    • Organized

      • Experience

    • Experience an asset
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 35 hours per week