Resource Manager, Corporate Services - Regina, Canada - MNP

MNP

Verified Company

Regina, Canada

3 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Corporate Services team as a Resource Manager. This diverse team of professionals directly contributes to the success of the firm by supporting internal and external clients. As a trusted advisor, you'll ensure the efficient and effective operation of our business.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities:

Analyze and recommend staffing decisions based on engagement risk, skills, timing, continuity, and geographic considerations
Maximize utilization by identifying imbalances and negotiating and reallocating resources amongst Corporate Service Administrators firm wide
Assist with reporting including utilization performance, forecasts, and capacity management on a weekly/monthly basis to ensure deadlines are met
Contribute to the development of new ideas and approaches to improve work processes, including identifying and implementing tools, workflows, and systems to streamline new or existing practices
Manage team member conflicts with all relevant parties, providing resolution recommendations and escalating issues, as appropriate
Actively support performance management initiatives and learning and development planning
Ensure Corporate Services Administrators & Leads are trained on incoming processes and procedures, including new technologies, ensuring compliance and adoption through effective change management protocols
Enter, review, and maintain client account and contact information in the Client Relationship Management (CRM) platform
Monitor compliance to firm practices and procedures internally
Coordinate with internal and external counsel, where necessary
Execute Corporate Services in accordance with MNP's precise processes, corresponding with clients, partners, and other stakeholders to gather required information and report on results
Update existing process documents and create new process documents as required

Skills and Experience:

Bachelor's degree in business, project management, human resources, psychology, or other related field; equivalent work experience will also be considered
3 to 4 years of experience in a professional setting
Professional services and/or consulting firm experience is considered an asset
Ability to mentor and manage team members towards professional and personal development
Prior experience developing initiatives, processes, policies, FAQs, etc. is considered an asset

More than a paycheque, MNP is proud to offer customized rewards for our team members.

With a focus on health and wealth, we provide an extensive list of benefits that support our unique culture and foster work-life integration.