Spécialiste en logistique intermodale/Intermodal Logistics Specialist - Montreal - Integratedcooling

Description

Spécialiste en logistique intermodale

Fuze Logistics Services est un prestataire logistique 3PL de nouvelle génération dont le siège social est situé à Montréal et qui possède des bureaux partout en Amérique du Nord. Il tire parti de technologies de pointe et de plusieurs décennies d'expertise dans le secteur pour faciliter le transport de marchandises à l'échelle mondiale.

Fuze Logistics Services est à la recherche d'un spécialiste en logistique intermodale pour rejoindre son équipe à Montréal.

Le candidat retenu contribuera et sera chargé de soutenir les équipes commerciales et opérationnelles afin de garantir la satisfaction des clients. Il s'agit d'une opportunité passionnante pour un candidat dynamique et orienté vers le client, qui souhaite rejoindre une équipe en pleine croissance

Résumé du poste :

• Données d'entrée des expéditions dans le logiciel.
• Suivi et traçabilité des expéditions afin de garantir le bon déroulement des opérations.
• Collaboration avec les membres de l'équipe interne afin de garantir la satisfaction des clients.
• Réponse aux demandes des clients, avec un délai d'exécution rapide.
• Médiation avec les transporteurs afin de résoudre tout problème logistique.
• Préparer et fournir des rapports de suivi quotidiens selon les besoins.
• Mettre à jour les informations sur le statut en temps opportun ; documenter les performances du service et le suivi des équipements.
• Communiquer de manière proactive les problèmes à l'équipe.
• Résoudre avec assurance les problèmes tels que les enlèvements manqués, les retards de livraison, les marchandises endommagées ou les factures incorrectes.
• Vérifier que les taux AP/AR sont exacts dans les chargements et gérer les exceptions avec ce processus.>
  
• Exécuter toute autre tâche liée à la logistique assignée par le responsable direct.

Qualités requises :

• Dynamisme, bonnes aptitudes à la communication et sens du service à la clientèle.
• Bonne capacité d'apprentissage, excellentes compétences en matière d'organisation et de gestion du temps.
• Énergie, ardeur au travail, attitude positive, sens de l'urgence, esprit d'équipe, capacité à mener plusieurs tâches de front.
• Fiabilité, résilience, dévouement et volonté d'apprendre.
• Professionnel, courtois et coopératif.
• Accessible aux clients, fournisseurs et transporteurs en dehors des heures de bureau normales.

Qualifications :

• Au moins deux ans d'expérience dans un poste similaire, idéalement dans un environnement 3PL.
• Excellente compréhension du marché intermodal.
• Expérience et communication régulières avec les portails CN/CP (obligatoire).
• Maîtrise des systèmes informatiques, notamment Microsoft Office PC Miller et TMW.
• Capacité à mener plusieurs tâches de front et à travailler efficacement dans le respect des délais.
• Capacité à suivre les procédures opérationnelles standard avec peu ou pas de supervision.
• Bilinguisme courant en français et en anglais.

A Few Great Reasons to work at Fuze Logistics :

• Competitive salary, as well as other perks and benefits.
• A Healthy work-life balance.
• Opportunities for Career Growth
• We are a dynamic team, rapidly expanding, offering plenty of immediate room to grow and to make an impact. This is the time to join if you want to be part of an exciting growth with a future for you
• We have a friendly, welcoming, teamwork environment that fosters collaboration, our corporate culture is to help each other to succeed as a team, our team supports each other, encourages each other, and plays fair ALL the time, and inspires you to make an impact.
• Interesting and exciting assignments ranging in size, type and complexity.
• An "open-door" policy where communication and brainstorming is encouraged.
• Our salaries are competitive, we are at a convenient location by car (free parking) or by metro, with beautiful offices

Intermodal Logistics Specialist

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.

Fuze Logistics Services is seeking an Intermodal Logistics Specialist to join our team in Montreal.

The successful candidate will contribute to and be responsible for supporting the sales and operations teams to ensure client satisfaction. This is an exciting opportunity for a dynamic and customer-oriented candidate, who is looking to become a part of a growing team

Job Summary :

• Data entry of shipment in the software.
• Track & Trace shipment to ensure the well conduct of the operation.
• Work in tandem with the internal team members to ensure client satisfaction.
• Respond to customer enquiries, providing quick turnaround.
• Mediate with carriers to resolve any logistical issues.
• Prepare and provide daily tracing reports as required.
• Timely status information updates; documenting service performance and equipment tracking.
• Proactively communicate issues to the team.
• Confidently problem solve issues such as a missed pick-up, late delivery, damaged freight or incorrect billing.
• Verify both AP/AR rates are accurate in loads and manage exceptions with this process.
• Execute any other logistics related tasks as assigned by the direct Manager.

Attributes :

• Dynamic, good communication and customer service oriented.
• Good learning, superior organizational and time management skills.
• Energetic, hard-working, great attitude, sense of urgency, team player, able to multi-task.
• Reliable, resilient, dedicated and willing to learn.
• Professional, courteous and cooperative.
• Accessible to clients, suppliers and carriers outside standard office hours.

Qualifications :

• Minimum 2 years of experience in a similar position, ideally in a 3PL environment.
• Excellent understanding of the intermodal market.
• Worked and communicated with CN/CP Portals regularly (must have).
• Proficiency with computer systems, including Microsoft office PC Miller and TMW.
• Ability to multi-task and work efficiently under deadlines.
• Ability to follow standard operation procedures with little or no oversight.
• Fluently bilingual in both French and English.

A Few Great Reasons to work at Fuze Logistics :

• Competitive salary, as well as other perks and benefits.
• A Healthy work-life balance.
• Opportunities for Career Growth
• We are a dynamic team, rapidly expanding, offering plenty of immediate room to grow and to make an impact. This is the time to join if you want to be part of an exciting growth with a future for you
• We have a friendly, welcoming, teamwork environment that fosters collaboration, our corporate culture is to help each other to succeed as a team, our team supports each other, encourages each other, and plays fair ALL the time, and inspires you to make an impact.
• Interesting and exciting assignments ranging in size, type and complexity.
• An "open-door" policy where communication and brainstorming is encouraged.
• Our salaries are competitive, we are at a convenient location by car (free parking) or by metro, with beautiful offices

If you are a dynamic person, with interpersonal skills to interact with multiple areas, drive results and deliver, you are the person for this role

Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected regarding the accommodation will be addressed confidentially.

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