Property Administrator, Site - Toronto, Canada - Hazelview Properties

Hazelview Properties

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About the Company

At Hazelview Properties we believe that apartments

are more than bricks and mortar - they are an experience.

Started in 1999 with one small building in Oakville Ontario, we now manage a portfolio of over 200 multi-family residential buildings throughout Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia.

Hazelview Properties takes pride in ownership and an active hands-on approach to how we manage our communities.

We are committed to fostering the long-term growth of our employees, communities and the investments we make for our clients.

It's one of the things we've always believed in, creating value for people and places.

At Hazelview, we know our greatest asset is our people.

We go all out to build and nurture a diverse, equitable and inclusive culture where individual experiences and collective layers of difference are brought together to achieve greatness.

We invest where we see potential, building for now and generations to come.

Vision:
_"We create value for people and places"._

Our Core Values:

Trust
Ambition
Collaboration
Ownership Mindset
Having Fun

About the Position:

The Property Administrator is primarily responsible for the general administration and oversight of the property and to ensure that a superior level of co-operation, service and support is provided to Residents thereby ensuring that Hazelview Properties is the preferred landlord of choice.

Key Responsibilities:

Customer Service:

Ensure that a superior level of cooperation, service and support is provided to residents
Promptly respond to resident issues and service requests
Be available to residents for general inquiries about living in their suite, building and community

Administration**:

Provide information to residents and ensures all resident concerns are acted upon in a timely manner
Draft collection notices, and monitor petty cash expenditures
Ensure terms of the lease agreements are met and administer damages/security deposits and charges
Provide Building Managers with lists of leases coming up for renewal
Assist the Regional Manager on any pending projects and assignments
Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents
Take in vacancy notices, review rent ready and vacancy reports, age receivables and rent roles
Attend hearings or be involved in hearings including creating files, preparing evidence and gathering backup materials
Processing all Capital Quotes, prepares Purchase Orders and includes in tracking sheet
Any special projects as they arise

Operations:

Responsible for daytoday operations of the building (general maintenance and cleaning)
Receives and schedules service requests
Responsible for "movein, moveout" procedures
Assist in training onsite Team Members (Assistant Building Managers, Maintenance Associates and Cleaners) on operational procedures
All other duties within the scope of the job, as requested by management.

Accounting**:

Assist and oversee Payscan process
Facilitate review of rent rolls and aged accounts receivables as required by head office
Processing of all correspondence as required under local housing laws and regulations (i.e. N4's, L1's, Releve 4, etc.)

Job Requirements:

Education & Experience:

Completion of High School or general education degree (GED)
3+ years of related experience in a customer service or related role
Flexibility to work oncall on a rotating schedule (evenings & weekends)
Exposure to multiresidential or other related industry asset class would be considered an asset
WHMIS certification would be an asset
Experience with Fire Life Safety & Building Inspections would be an asset
Knowledge of current laws, legislation and rights concerning residents would be an asset

Qualifications:

Actively championing diversity and inclusion
A commitment to "Best in Class" Customer Service
Ability to accurately listen, understand and respond to issues appropriately
Ability to work and act independently using good judgment
Ability to remain calm and focused in high pressure situations
Selfmotivated individual with a "cando" and "no task is too big or too small" attitude
Superior organizational and time management skills with ability to multitask/prioritize and work under tight timelines
Excellent problemsolving capabilities
A professional demeanor with strong communication skills
Ability to speak other languages is considered an asset.
Actively championing diversity, equity and inclusion to create an environment of belonging
Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to