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- Manage client cases, prioritizing confidentially and efficiently.
- Facilitate connections to additional support and provide direct advocacy to clients.
- Resolve conflicts and mediate disputes between tenants and landlords.
- Conduct rental inspections as part of client advocacy efforts.
- Maintain accurate records and communicate effectively with all stakeholder.
- Familiarity with community resources addressing income, housing challenges, and poverty.
- Interest in creating effective referral processes and partnerships.
- Knowledge of the North End's housing issues and marginalized communities.
- Insight into non-profit business and service operations.
- A trauma-informed approach in all interactions.
- Must be proactive, organized, and adaptable.
- Skilled in preparing clear and concise reports, emails, and professional documents.
- Ability to build and maintain positive relationships across various stakeholders.
- Self-motivated with strong organizational skills and the ability to meet targets.
- Provide thoughtful, strategic advice, capable of objective assessment and teaching.
- Proficiency with Microsoft Office suite.
Tenant Landlord Cooperation Advocate - Winnipeg, Canada - North End Community Renewal Corporation
Description
NATIONAL OCCUPATION CODE 42201
POSITION TYPE FULL-TIME, 37.5 HOURS/WEEK
Position Overview: As a TLC Advocate, you will play a crucial role in supporting marginalized tenants and advocating for stable housing conditions by providing direct, comprehensive advocacy tailored to clients' needs. Your responsibilities include educating tenants and landlords about their rights and duties, connecting them with resources, working towards improving the overall quality of rental properties, and focusing on eviction prevention as a key goal to ensure housing stability. The successful candidate will be resourceful, resilient and have a good sense of humor.
Responsibilities:
Skills and Expectations: