Payroll Manager - Westmount, Canada - Vensure Employer Services

Vensure Employer Services
Vensure Employer Services
Verified Company
Westmount, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Position Summary
As a
Payroll Manager you will lead the payroll team.

This position will be responsible for managing the day to day activities in the organization's client facing payroll function and being a resource for our payroll specialists, associates and assistants.


Key Responsibilities of the Payroll Manager

  • This position is responsible for processing payroll as needed, training new hires, assigning new clients, problem resolution, and department procedures.
  • Prepare and lead meetings and trainings for our payroll team
  • Conduct interviews, performance reviews and provide coaching where needed for the payroll staff.
  • Function as a leader in all initiatives and mentors' team to ensure operational excellence.
  • Train new employees and clients on payroll procedures, software, company practices, policies and procedures
  • Develop best practices to improve efficiency and accuracy of payroll processes
  • Review and recommend improvements to existing payroll procedure.
  • Ensure that payroll is processed timely and accurately
  • Prepare client and employee wage summaries of earnings, taxes, deductions, leaves, retirement savings and benefits Work with Treasury and taxes to process current year and prior year reconciliation.
  • Address payroll related queries and requests
  • Analyze payroll problems and provide appropriate resolutions
  • Follow and enforce federal, provincial and local laws
  • Participate in hiring process, performance reviews, pay changes and progressive discipline Prepare and lead monthly staff meetings
  • Create bank files for direct deposits

Additional Responsibilities as Client relations Specialist

  • Work with internal teams, client, and agent to achieve a high rate of client retention
  • User setup and training of our client facing webbased payroll and custom reporting software
  • Analyze data and review procedures and policies to determine answers to clients' questions
  • Escalate and resolve areas of concern, as raised by clients or internal departments
  • Interact with clients to gain knowledge of their business model and drivers, HR practices, goals, and objectives
  • Collaborate with internal departments to ensure seamless delivery of services to clients. Gather and distribute voice of customer feedback to appropriate internal departments
  • Successfully manage client expectations in a fastpaced environment
  • Introduce and drive adoption of new products and services to client
  • Assist in announcing to clients, changes in compliance using various communication formats
  • Act as part of a team to continually develop and create improved processes and procedures

Desired Knowledge, Skills, and Abilities

  • Selfmotivated, professional capable of working with mínimal supervision
  • Ability to reflect and be accountable, strong leadership skills.
  • Capable of working under pressure and meeting concrete deadlines.
  • Must have strong organizational skills, be able to prioritize and quickly switch between projects and priorities.
  • Ability to work effectively with internal departments.
  • Excellent communication skills, ability to adapt message for audience.
  • Strong skills in MS Office, including Excel and Outlook

Qualifications

  • High School Diploma or equivalent.
  • CPP required for this position
  • 3+ years of payroll experience
  • 3+ years PEO, ASO payroll experience

Required Licenses And/Or Certifications

  • Continuing Payroll Education Required
More jobs from Vensure Employer Services
See all jobs of Vensure Employer Services