Ixp Intern - Vancouver, Canada - SAP

SAP

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We help the world run better

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP
- **Culture of collaboration**: meet with mentors, make new friends across the globe and create a thriving personal network.
-
Gain visibility:with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you'll do

Position title:
SAP iXp Intern - Customer Success Marketing & Communications Coordinator

Location:
Vancouver

Expected start date:
ASAP - August/September 2023 (Flexible)

Duration: 8 months

In this role, you will be part of the Customer Advocacy team and support our Global Customer Success Partners (CSPs) by building best-in-class customer experiences, with a focus on the areas listed below.

Communications, Customer Events & Webinars:_
Professional writing, editing, and proofreading of internal and external communications
Timely coordination and execution of internal meeting cadences (quarterly business reviews, state of the business reviews, and more)
Timely coordination and execution of virtual customer events (webinars and virtual customer success roundtables) from scheduling to material collections, live event support and postevent follow up (ie. on Zoom)
Video &

Graphic Design:
_

Design and edit video and audio content such as event recap videos, customer stories, team videos, podcasts
Content Strategy & Management:_
Help to create and maintain content for xCSP audiences and customers
Maintain solution pages for all S/4HANA postsales activities
Run content audit to update broken assets and links
Ensure internal Community Engagement SharePoint pages are up to date

What you bring
We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

Background in Marketing, Communications, Public Relations or Commerce related degree (Bachelor's, Master's, MBA)
Proficient in content creation (videos, newsletters, etc.) and management
Website management skills/experience an asset
Previous marketing/communications experience an asset
Strong Relationship/Interpersonal skills
Detail Oriented
Curious and eager to learn
Demonstrated Self Starter
Strong organizational skills
Business Acumen
Strong collaboration skills
Experience with graphic design tools such as Canva, Adobe Suite
Digital Media experience is an asset
Experience with Zoom and/or other virtual event hosting tools is an asset
Experience with SAP Microsite Platform a strong asset
Supply Chain Education/Experience an asset
Passionate about customer experience

Meet your team

The goal of the Cloud ERP Customer Advocacy Team is to support the global Customer Success Partner (CSPs) with customer renewals, adoption, expansion/upsells, and references.

The focus of this internship will be to learn about the different core dimensions of what it means to build a Customer Success organization.

The intern will be able to develop knowledge and capabilities in the following areas:

SAP S/4HANA Cloud and Digital Supply Chain Solutions, as well as Customer Relationship Management, Marketing & Communications, Data Analytics, Operations, Team Enablement, and Audience Engagement.

We build breakthroughs together

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.