IT Hardware Asset Manager - Toronto, Canada - Recrute Action

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    IT Hardware Asset Manager

    Are you looking for a stimulating and dynamic job? Would you like to be part of a team that believes in your potential and part of a great company that will help you advance in your career? This is the job for you We are currently looking for an IT Hardware Asset Manager for one of our clients in the insurance industry.

    What is in it for you:


    • Hourly salary of $40.00 to $54.15, based on experience.
    • 12 to 18-month contract.
    • Full-time position: 37.50 hours per week.
    Hybrid work: 3 office days, from Tuesday to Thursday.


    • Opportunity to work in a dynamic and professional environment.
    • Join a passionate and inclusive team of professionals.
    Responsibilities:




    • Plan, monitor, record, and track hardware assets to ensure compliance with hardware standards, service agreements, and warranties.
    • Assist in forming procurement strategies to optimize technology spending across the organization.
    • Define hardware configuration standards and evaluation criteria to aid in purchasing and acquiring new assets.
    • Manage hardware inventories at multiple locations and for remote users.
    • Coordinate hardware assets through each stage of their lifecycle.
    • Track hardware globally in end-user and hosted environments (Private and public cloud, and data center).
    • Collaborate with distributed team members to improve, deliver, and support an international HAM framework with associated services, governance, and controls.
    • Initiate forensic investigations and reviews of hardware and/or software assets to uncover non-compliance, policy and process breaches, reduce risk, and remediate issues.
    • Contribute to the establishment and implementation of ITAM policies, processes, and procedures for IT asset planning and compliance.
    • Demonstrate an understanding of cloud concepts, services, security, architecture, licensing, usage, and support.
    • Optimize cost efficiencies in Azure Cloud, SaaS, PaaS, IaaS, Software Asset Management (SAM), and Hardware Asset Management (HAM) programs.
    • Track compliance with ITAM asset tagging standards and other innovative ITAM technology solutions.
    • Generate monthly, ELP, Cloud, and SaaS allocation reports itemizing costs by business unit.
    What you will need to succeed:


    • Certification as a Hardware Asset Management Professional is preferred.
    • 3 years of experience with IT hardware procurement, purchasing, and/or asset management.
    • Proficiency in using management tools, including automated discovery configuration tools and processes (such as ServiceNow, SCCM, etc.).
    Solid understanding of hardware and/or software asset lifecycle management processes, including planning, acquisition, deployment, monitoring, decommissioning, and disposal.


    • Knowledge of CMDB and ITIL concepts, particularly Service Asset and Configuration Management (SACM), Common Services Data Model (CSDM), IT Operations Management (ITOM), and IT Asset Management (ITAM).
    Experience working with configuration items (CI) to develop remediation plans.


    • Familiarity with managing and ensuring data quality, integrity, and security of ITAM and CMDB repositories.
    • Experience collaborating with internal Sourcing, IT Leadership, IT Project Management, and Legal teams to support hardware purchases and projects.
    • Ability to analyze CMDB data to identify anomalies, errors, and improvement opportunities.
    • Strong decision-making skills in maintaining, automating, and integrating HAM and CMDB tools and supporting data sources (via inventory, discovery, procurement).
    • Ability to foster relationships with external vendors, resellers, and internal partners, including Accounting, Procurement, Legal, IT Service Management, and IT Platform Teams across Manulife/John Hancock.
    • Confident presentation and facilitation skills, with good interpersonal and leadership abilities to engage with senior management and collaborators at all levels.
    • Proven experience collaborating successfully with geographically and culturally diverse multi-functional teams.
    Why Recruit Action?

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