- Using an airline computerized system:
- Make reservations and assessing fares;
- Ticketing and complete daily sales reports;
- Passenger check-in;
- Check, weigh the baggage, calculate any excess baggage charges and process payment.
- Make general passenger announcements.
- Liaise with external and internal customers. i.e. ramp agent, flight crew, dispatch, etc.
- Provide outstanding customer service answering general inquiries at the airport.
- Assist passengers requiring special handling.
- Handle and resolve customer complaints.
- Departure Gate customer service and boarding as well as providing assistance to passengers to and from aircraft.
- Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
- Other related duties as assigned.
- Cargo processing.
- Handle missing baggage and damaged baggage claims.
- Jet-way operation.
- Conduct radio communications with aircraft and record flight information.
- High school diploma or equivalent.
- Previous airline experience or post-secondary courses in travel and tourism are definite assets.
- Minimum one (1) year of customer service experience.
- General computer experience including the ability to type and navigate the internet as well as any previous experience using an airline reservation system is considered an asset.
- Demonstrated judgment and problem-solving ability and effective decision-making skills.
- Excellent interpersonal, verbal and written communications skills.
- Ability to work varying shifts, handling of tight deadlines, and prioritization of multiple tasks.
- If hired, must be able to successfully complete the Customer Service Agent Initial training course in accordance with Company Standards.
- Must obtain and maintain a Restricted Area Identification ID pass (to be obtained upon employment).
- English language required.
- French language is considered an asset.*
-
Guest Service Agent
2 weeks ago
Vrancor Timmins, Canada**Job description** · **POSITION AVAILABLE: GUEST SERVICE AGENT** · **REPORTS TO**:GUEST SERVICES MANAGER** · **SUMMARY**: · Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent is responsible to ensure guest satisfaction by dealing wi ...
-
Agent Service Clientèle
3 weeks ago
Jazz Aviation LP Timmins, Canada**Agent — Service clientèle (Temps Partiel)** · **Date de fermeture de l'avis***: 12 juin 2023 · **Emplacement principal***: CA-ON-Timmins · **Horaire***: Temps partiel · **Type d'emploi***: permanent · **Quart***: en rotation · **Jazz a été reconnue comme faisant partie des meil ...
-
Customer / Guest Service Agent
1 week ago
Maintair Aviation Timmins, Canada**_ · Our Timmins location is approved under the Rural and Northern Immigration Pilot (RNIP) for International Workers._** · **JOB SUMMARY**: · Customer Service Representatives (CSR's) work under the direction of the · Station Coordinator and/or Shift Leads and ensure passengers ...
-
Agent(E) Services Financiers Entreprises
1 day ago
Caisse Alliance Timmins, CanadaLa Caisse Alliance est une coopérative financière francophone. Elle emploie plus de 350 employés répartis dans 26 centres de services dans 24 communautés du Nord de l'Ontario. La Caisse détient un actif de plus de 2,3 G$ et offre des services financiers de qualité à environ membr ...
-
Customer Service Sales Agent
1 week ago
Ontario Northland Timmins, CanadaPOSITION: Customer Service Sales Agent - Summer Student · DEPARTMENT: Passenger Services · LOCATION: Timmins · REFERENCE: · SALARY: $17.30/hour · WHO WE ARE: · Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient ...
-
Gord's Rentals Inc Timmins, ON, CanadaCustomer Service Representative/Front Counter · CUSTOMER SERVICE REPRESENTATIVE-FRONT COUNTER · We are the answer to any of yourresidential, commercial, and industrial equipment needs throughout NortheasternOntario. · Gord's Rentals Inc is looking tosupplement its current team ...
-
Apex Focus Group Inc.] Timmins, Canada Part timeJob Title: Customer Service Representative Agent Work From Home - Remote Panelists · Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week) · Description: · Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Tri ...
-
Online Travel Assistant
3 weeks ago
PEIGON Travel&Tourism Timmins, Canada**Description**: · We are seeking a highly motivated Tourism Agent to join our team in the Leisure, Travel & Tourism industry. As a Tourism Agent, you will play a crucial role in assisting customers with their travel plans and ensuring an exceptional travel experience. If you hav ...
-
Technical Service Representative
3 weeks ago
Best Buy Timmins, CanadaAre you passionate about working with people and technology? We are hiring immediately for a Technical Service Representative, which we call Service Agent. In this role, you will take care of our customers' service and repair needs. · No experience required, we will equip you wit ...
-
Team Assistant
2 weeks ago
Home and Community Care Support Services Timmins, Canada**Job Description**: · Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You're looking in the right place. · As ...
-
Agent de bord
2 weeks ago
Air Creebec inc. Timmins, Canada Full timeVOTRE RÔLE · L'agent(e) de bord offre une expérience de vol efficace en toute sécurité aux passagers d'Air Creebec. Il/Elle relève directement de l'agent de bord en chef. · AVEZ-VOUS LE PROFIL ? · . Vous détenez un diplôme d'études secondaires; · . Vous avez une connaissance de ...
-
Sales and customer service representative
3 weeks ago
Ontario Northland Timmins, ON, CanadaCustomer Service Sales Agent - Summer Student · Passenger Services · Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We employ over 900 skilled professionals and are over 120 y ...
-
Care Coordinator
3 weeks ago
UNAVAILABLE Timmins, ON, CanadaJob Description · Are you an experienced registered nurse, physiotherapist, occupational therapist or social worker seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking in the right place. · As a Care Coordinator, you w ...
-
Physiotherapist (#225-23)
2 weeks ago
Home and Community Care Support Services Timmins, Canada Full timeJob Description · JOB POSTING #225-23 · POSTING DATE: February 9, 2024 · JOB TITLE: Physiotherapist – Full Time or Part Time · INITIAL ASSIGNMENT: In-Home · BARGAINING AGENT: OPSEU · LOCATION: Sudbury, Sault Ste. Marie, North Bay, Timmins, Parry Sound, Kirkland Lake or Elliot L ...
-
Team Assistant
3 weeks ago
Home and Community Care Support Services Timmins, Canada Temporary (Full time)Job Description · Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You're looking in the right place. · As a ...
Customer Service Agent - Timmins, Canada - Jazz Airline
Description
Job Description - Customer Service Agent (PT) (ONGOING-YTS C)The initial review of applications will begin on the "Apply by Date" indicated. Applications received after this date may not be considered. Exception: Some positions may remain posted for applicant evaluation on an as needed basis. Please note that job postings will in general remain posted until such time as the position is filled.
Customer Service Agent (PT)Apply by Date: Apr 5, 2024Primary Location
: CA-ON-TimminsSchedule
: Part-timeJob Type: PermanentShift: Shift WorkJazz was voted one of Canada's Best Diversity Employers and one of Canada's Top Employers for Young People in 2023
As a Jazz Customer Service Agent, you will be part of a team professionally representing Air Canada Express. In the course of a day, you will be responsible for greeting passengers, assisting them with their check in and bag tagging, via our web based computer system, as well as facilitating the boarding and deplaning of all Air Canada passengers in your station. You may be asked to lift a suitcase or push a wheelchair. The airport can be a fast paced environment during the aircraft arrival and departure period; however, safety and customer service is our top priority
Join our team and you and your immediate family members will enjoy perks such as: special rates on airfare, car rentals, hotel accommodation, vacation packages and even cruises. Transfer to any of our other Canadian locations when we have open positions, or take a management career path
Our Customer Service Agent, explains why she is passionate about her work:
"Meet Kamaljeet, Customer Service Agent "
Purpose of Position:
To provide exceptional customer service by greeting and serving passengers at airport counters and gates.
Key Responsibilities:
Depending on the base, other duties may include:
Qualifications:
*Note: Bilingualism is a requirement at bases in the province of Quebec. We are proud to offer Bilingual Services at many of the airports we serve. Please indicate on your application and resume if you are bilingual in English and French.
We strive to hire candidates with diverse abilities. We want to ensure that you are prepared for success and therefore request that you please let us know at if you require an accommodation during the recruitment process.
Jazz recognizes that the best talent includes people of all backgrounds, abilities and points of view. To be a leader in our industry, Jazz celebrates diversity and values the uniqueness that each individual has to offer. We empower our people to foster an internal culture of inclusion, creating safe workspaces where everyone can be their authentic self. Meeting the needs of our diverse passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.