Customer Service Representative - Bedford, Canada - Fraserway RV

Fraserway RV

Verified Company

Bedford, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career?

We are looking for a
Customer Service Representative (CSR) for our
Bedford, NS dealership
. This is a
Full-Time and Part-time, Seasonal position available until October 31, 2023.
The Customer Service Representative (CSR) is a vital role in ensuring our customers' vacation dreams are realized. Responsible for the customer experience, this position interacts with customers for the beginning and conclusion of their vacation.

As an ambassador of the organization, this role provides expert information on our rentals and local tourist information, along with ensuring customers' expectations are always exceeded.

WHY JOIN OUR TEAM
We offer our team members many benefits to help them achieve their goals and support our company culture.

We are looking for team members who align with our Values and who are
_Humble _(emphasize team over self),
_Hungry _(thinking about the next opportunity for success) and
_Smart_ (good judgement and intuition about group dynamics and the actions of their words).

In return, we offer:

Opportunities for career growth and development
Corporate discounts on computers, flights, hotels, etc.
Employee/Family Bursary Program
Friendly and supportive work environment and an ambitious team
Discounts on RV purchases, rentals and parts
Company events focused around social action and getting together as a team

CORE COMPETENCIES:

Customer Focus
Communication
Adaptable to a fastpaced work environment
Teamwork
Quality Orientation
Problem Solving
Accountability and Dependability
Operating Equipment
Ethics and Integrity

JOB DUTIES:

Meeting and greeting customers
Providing fast and efficient service with departures and returns
Quality check for departing and returning RVs
Demonstrating features of the RV rental fleet
Solving customer concerns and/or issues in a friendly manner
Basic administrative duties, processing of financial transactions and reports
Other duties as assigned by manager

REQUIREMENTS:

Being fluent in German or Dutch is preferred
Be a person of integrity and always make a positive contribution to your work environment
Be reliable, punctual, and hardworking
Have excellent customer service and communication skills
Have a friendly outgoing personality and love working with an international clientele
Be confident working in a fastpaced environment and meeting tight deadlines
Care about people and have a desire to be part of a team who cares deeply about making customers' vacation dreams come true

Fraserway RV is part of Canada's largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team do everything possible to ensure our customer's vacation dreams are realized.