Risk Management Specialist - Montreal - beBeeCatastrophe

    beBeeCatastrophe
    beBeeCatastrophe Montreal

    6 days ago

    Full time

    Job title: TD Insurance

    Description
    Our Catastrophe Claims Department is dedicated to supporting our customers during times of loss. We work together as a team to ensure we deliver exceptional service and meet the urgent needs of our clients, who often require assistance immediately following catastrophic events such as natural disasters.

    As a Claims Advisor, you will investigate and negotiate claims while providing advice and support to customers. Your goal is to make sure they feel taken care of when it matters most. You will work closely with internal partners to provide legendary customer experiences and leverage external vendors when appropriate.

    Key Responsibilities:

    • Investigate, negotiate and settle both Residential and Auto Catastrophe claims
    • Support customer claims from start to finish, including opening new claims, setting up appraisals, assigning contractors, generating financial transactions, and finalizing settlements in a timely manner
    • Review inspection reports and estimates to ensure damages are related to the loss; determine when additional inspections are needed
    • Follow up with customers on the status of their claim; provide ongoing feedback and support regarding cause of loss and completion of repairs

     



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