Analyst, Status- Hybrid - Mississauga, Canada - Element Fleet Management

Element Fleet Management

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day.

We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience.

This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Status Analyst to join Element Fleet Management.

As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

Are You:

Solutions focused with strong relationship building and influencing skills?
An effective problem solver with the ability to work in a fast paced environment?

As the Status Analyst, you will be responsible for providing proactive order status data/reporting for Element's top tier clients. This role will work closely with all areas of Acquisitions and FPS (Fleet Partnership Solutions). This directly impacts client satisfaction and vendor accountability.

A Day in the Life- Generate, export to Excel, analyze and disseminate new order reporting to internal and external stakeholders- Participate/Lead conference calls with clients, FPS and Vendors- Stay abreast with the national state of the automotive industry. Answer Service Cloud cases from internal/external customers with +90% On Time Target Closure rate.- Providing a seamless and transparent order process for our clients, directly impacts future orders and client retention.

Requirements:

College Degree in Business (or equivalent business experience) or related field 34 years of experience in Fleet Management and/or Vendor Management
Excel
Advanced User (VLOOKUP Formulas, Formula Writing, Pivot Tables, Macros)
Excel

lent verbal and written communication skills

Demonstrated high level Customer Service skills

*This is a hybrid role (Tues, Wed, Thur) in our Mississauga, ON office*LI-KT1

LI-Hybrid

What's in it for You

A culture of innovation, empowerment, decisionmaking, and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities, including paid timeoff programs (vacation, sick leave, and holidays)
Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

- or call _