Canadian Practice Leader - Toronto, Canada - WTW

WTW
WTW
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description
Lead Willis Personal Lines LLC to achieve planned revenue growth, profitability, and client retention goals.


Duties and responsibilities

P&L Management

  • Meet financial targets for revenue and EBIT.
  • Ensure an adequate spread between revenues and expenses.
  • Control salary and benefit costs in order to execute against EBIT objectives.
  • Embrace operational efficiency initiatives
  • Forecast revenue accurately.

Sales Leadership & Recruiting

  • Create and implement growth strategies for the business. Author an annual organic growth plan focused on these key growth strategies.
  • Actively lead and participate in sales efforts including aggressive management of a sales pipeline for the collective team, personal and joint sales calls and prospective client presentations with team members.
  • Review sales pipelines with Sales Director/Producers monthly.
  • Provide continuous coaching to ensure that each business leader/producer is competently utilizing all available tools and processes.
  • Meet with each direct report at least monthly to drive and measure growth and sales activity.

Leadership

  • Promote 'The Willis Cause" and "Willis Values" by example.
  • Drive a performance culture of accountability ensure the completion of annual appraisals, quality feedback discussions and the timely setting of businessrelevant goals.
  • Drive a culture of learning and recognition ensure that each associate has an active development plan in place aligned with documented performance and behaviors. Celebrate success (individual and team) and champion individual development.
  • Ensure an ethical, positive work environment which embraces diversity

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  • Attend and actively participate in all leadership and management meetings. Cascade key company messages to Associates on a timely basis.
  • Serve as the portal for the company's global capabilities. Know each of the company's segment/industry/product leaders and their value proposition.

Client Retention

  • Foster a personal relationship with top client accounts representing a substantial portion of the business' revenue. Act as Advocate Partner where appropriate.
  • Implement and actively manage an early warning system for atrisk clients.
  • Lead crossselling efforts.

Legal and Compliance

  • Ensure strict adherence to WEM and AOD compliance.
  • Be knowledgeable in the legal dimensions of employment decisions and adhere to Willis Legal Department protocols.

Education and/or Experience

  • College degree required
  • Insurance designation a plus
  • Minimum 10 years of experience in the financial services or insurance brokerage sector, with at least 5 years in a P&L / Sales leadership role.

Competency inventory

Strategic Skills

  • Business Acumen
  • Decision quality; intellectual horsepower; dealing with ambiguity
  • Strategic agility

Operating Skills

  • Priority setting; organizing; time management
  • Directing others
  • Informing

Courage

  • Command skills
  • Conflict management
  • Hiring; sizingup people; confronting direct reports

Energy / Drive

  • Actionoriented
  • Drive for results

Personal / Interpersonal Skills

  • Approachability; interpersonal savvy; selfknowledge
  • Customer focus
  • Fairness in dealing with others; motivating others; building effective teams
  • Managing with vision and purpose
  • Ethics / integrity / trust
  • Composure; listening
Equal Opportunity Employer

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