Account Representative - Chicoutimi, Canada - National Bank of Canada
Description
A career as an Account Representative at National Bank, your ability to work in synergy with a variety of partners will be a key asset.
You'll use your excellent customer service skills and proactive approach to take charge of clients' needs.Your role:
- Open commercial files and assist clients with a variety of transactions
- Perform checks and analyses to ensure the accuracy of transactions
- Establish and maintain effective communication with the various partners involved in files (account managers, treasury managers, legal advisors, etc.)
- Devise solutions that are tailored to client needs
- Develop lasting business relationships with clients by providing exceptional service
- Work with the team to continuously improve administrative processes and tools
Your team:
Working in the Commercial Banking sector, you'll be part of a large team that stands out for its exceptional level of collaboration.
In addition to maintaining client relationships and carrying out a variety of tasks, you'll have the opportunity to develop your skills through training, hands-on learning, and discussions with experts in your group.
We want to contribute to your quality of life by offering you flexibility in your work.For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.
Prerequisites:
- Threeyear college diploma or academic equivalent in a related field and three years of relevant experience
- Customer service experience
- Proficiency with Microsoft Office suite, including Word and Excel
- Knowledge of banking services and products for businesses
- Good sense of initiative and good level of autonomy
Your benefits
In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
Come live your ambitions with us
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