Manager Product Design-credit Cards - Toronto, Canada - BMO Financial Group

BMO Financial Group
BMO Financial Group
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

33 Dundas Street West Toronto Ontario, M5G 3C2

The Manager, Product Design supports the Senior Manager of New Products & Digital Experience to design and develop innovative products and services in the Payments group. This role is crucial for overseeing the entire product design process and collaborating with a diverse team to introduce the designs to the market. The ideal candidate will be enthusiastic about creating sophisticated, user-friendly designs. Leveraging insights from customer behavior and expectations, you will craft, refine, and introduce new products and services that enhance customer experience and drive revenue growth.

Key Accountabilities

Product & Service Design

  • Design and create engaging products and services that meet customer needs
  • Analyze customer behavior to shape design decisions
  • Embrace a human-centered, digital-first approach guided by the latest human-computer interaction principles
  • Introduce new products and services to generate revenue for North American Retail Payments

Prototyping & Launch

  • Coordinate cross-functional teams to explore, prototype, and launch new products
  • Provide business insights across technical departments to influence outcomes
  • Manage new products with a focus on rapid experimentation and scaling successful projects

Influencing and Relationship Management

  • Effectively communicate key messages and recommendations
  • Collaborate with various business functions to ensure alignment and execute successful strategies

Risk Management

  • Oversee regulatory and risk management for the business group; identify and mitigate risks
Qualifications

Knowledge

  • Previous experience in product design and development with a strong grasp of design theory
  • Track record of leading complex projects under tight deadlines
  • Strong external focus to track industry trends in the dynamic payments landscape
  • Financial acumen for data-driven decision-making
  • Payment industry knowledge, especially in digital and emerging trends
Skills
  • Strong collaborator with excellent communication skills
  • Capable of delivering results and influencing without direct authority
  • Comfortable working in ambiguous situations
Compensation and Benefits

$74, $138,600.00

Pay Type

Salaried

The above salary range and pay type reflect BMO Financial Group's compensation structure.

We're here to help

At BMO, we are guided by a shared Purpose: Boldly Grow the Good in business and life. This drives us to create positive, lasting impacts for our customers, communities, and team members. By collaborating, innovating, and pushing boundaries, we change lives, drive business growth, and boost economies globally.

Joining BMO means being valued, respected, and empowered to make a difference. We aim to support your growth and development from day one, providing the tools and guidance needed to achieve your goals and contribute to our customers' success. With comprehensive training, coaching, and networking opportunities, you will gain valuable experiences and expand your skill set during your journey with us.

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