Workplace Systems Engineer - Vancouver - Punt

    Punt
    Punt Vancouver

    12 hours ago

    Description

    Punt is a fast-growing technology company behind a market-leading online social gaming platform. Our mission is to build the most advanced, engaging, and scalable social gaming experiences in the world. We operate at high velocity, high scale, and high standards — and we're building systems meant to last.

    As we enter our next phase of growth, we are hiring a Workplace Systems Engineer — an experienced, hands-on engineer to take ownership of our internal IT systems.

    ROLE OVERVIEW

    We're looking for a Workplace Systems Engineer to own and scale our internal IT systems, identity, and employee access experience. This role sits at the intersection of IT support, identity and access management, and modern SaaS administration.

    You'll be responsible for ensuring employees have secure, reliable, and frictionless access to the tools they need throughout the user lifecycle, while helping us mature our Zero Trust and device management posture.

    WHAT YOU'LL DO

    Identity, Access & User Lifecycle

    • Own end-to-end user lifecycle management (onboarding, role changes, offboarding)
    • Design and maintain IdP, MDM, and access provisioning workflows
    • Implement and manage SCIM-based identity lifecycle and SSO integrations
    • Enforce least-privilege access and role-based access controls

    Zero Trust & Security

    • Help deploy and maintain Zero Trust access controls
    • Partner with security stakeholders to improve endpoint and identity security
    • Support endpoint protection tooling (e.g., SentinelOne)

    IT Systems & SaaS Administration

    • Administer and support enterprise SaaS tools, including Google Workspace, Slack, JumpCloud, Linear, and other business-critical applications
    • Maintain clean access models, licenses, and integrations
    • Support audits, access reviews, and tooling rationalization

    Employee Support & IT Operations

    • Serve as a primary escalation point for employee access and technical issues
    • Troubleshoot login, device, and application access problems
    • Document IT processes and self-service workflows
    • Improve employee IT experience through automation and tooling

    WHAT SUCCESS LOOKS LIKE

    • New hires are fully productive on Day 1
    • Departing employees have all access cleanly removed with zero gaps
    • Minimal access sprawl and strong auditability across systems
    • IT systems scale cleanly as the company grows

    QUALIFICATIONS

    • 3–6+ years' experience in IT Operations or Workplace Technology
    • ITIL Foundation Certification or alternative IT Service Management certification
    • Experience implementing runbooks and automating processes to streamline operations
    • Hands‑on experience with JumpCloud, ABM, and SaaS identity integrations
    • Strong understanding of identity and access management (IAM) and ZTNA concepts
    • Experience managing modern SaaS‑first IT environments
    • Strong documentation and process design skills
    • Comfortable operating independently and owning systems end‑to‑end

    NICE TO HAVE

    • Experience supporting a globally distributed workforce
    • Basic scripting or automation experience (e.g., Bash, Python, APIs)
    • Exposure to SOC2, ISO, or other security compliance environments

    WHY JOIN PUNT

    • Build and scale a next‑generation social gaming platform with massive upside
    • Work directly with founders who value strong engineering leadership
    • Influence architecture, culture, and long‑term technical direction
    • Competitive compensation with meaningful long‑term growth potential

    #J-18808-Ljbffr

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