Customer Service Representative - Hamilton, Canada - Lifemark Health Group
Description
Customer Service Representative_ Status:
Full Time_
Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care
Responsibilities include:
- Answering the telephone, greeting, and assisting clients
- Responding to inquiries and helping clients with problems
- Processing incoming and outgoing mail, courier and faxes
- Providing administrative support under the direction and support of the office manager and clinic director
- Monitoring and ordering office and clinic supplies
- Assisting with photocopier/fax maintenance
Qualifications:
- Inperson and Telephonic customer service experience, ideally from a medical clinic setting
- Understanding of medical terminology is an asset
- Healthrelated educational background is preferred
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