Hotel Clerk Supervisor - Niagara Falls, Canada - Comfort Inn Fallsview
Description
Education:
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 year to less than 2 years
Work setting:
- Hotel, motel, resort
Tasks:
- Perform same duties as workers supervised
- Assist clients/guests with special needs
- Coordinate, assign and review work
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Establish work schedules and procedures and coordinate activities with other work units or departments
- Hire and train staff in job duties, safety procedures and company policies
- Requisition materials and supplies
- Resolve workrelated problems and prepare and submit progress and other reports
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
Supervision:
- 1 to 2 people
Security and safety:
- Basic security clearance
Work conditions and physical capabilities:
- Attention to detail
- Standing for extended periods
- Work under pressure
Personal suitability:
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
Other benefits:
- Free parking available
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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