Client Advisor - Edmonton, Canada - Moncler

Moncler

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

POSTING DATE:
Apr 18, 2024-JOB FAMILY: Our stores-LOCATION: Edmonton, Canada
POSITION OVERVIEW:

Create an exceptional client experience by way of advising clients in making purchases that satisfy their needs, desires and personal style.

Create the ultimate client experience that will cultivate client relationships that are maintained, while achieving/exceeding individual and store goals.

RESPONSIBILITIES:

Engage with clients in accordance with the Moncler Selling and Service standards
Achieves and exceed sales goals and key retail KPIs (Average Dollar Transaction
ADT, Units per Transactions
UPT, Data Capture, Repurchase Rate, etc.)
Develops and fosters longlasting client relationships through engaging conversation and active clientele management
Drive business and sales goals by proactively reaching out to existing clients and developing new clients
Maintain company merchandise presentation standards
Proactively followup with customer charge sends, repairs and holds
Develop and maintain product knowledge
Review and analyze personal KPI achievement, actively proposing adjustment to sales approach to drive these KPIs and to exceed client expectations
Support in inventory preparation and execution
Partner with all employees in the store to maintain a collaborative work environment
Additional responsibilities as assigned

QUALIFICATIONS:

Previous experience in luxury retail
Proven track record of successful sales generation, building and developing client relations
Resultsdriven and customer focused
Strong attention to detail
Proficient computer knowledge (MS Word, Excel and Outlook)

EMPLOYMENT TYPE: Part Time