Assistant Produce Manager - Oakville, Canada - Organic Garage

Organic Garage

Verified Company

Oakville, Canada

5 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Assistant Manager is responsible for providing assistance to the Department Manager in supervising and facilitating the daily operations of the department according to set goals and business objectives.

Daily operations include supervision of staff, customer satisfaction, product quality assurance and department maintenance.

RESPONSIBILITIES:

Provide assistance to the Department Manager in supervising and facilitating the daily operations of the department.
Oversee some of the responsibilities of the Department Manager in their absence.

Including but not limited to ensuring that the uniform policy is observed, dealing with customer inquiries and dealing with vendor visits and phone calls, etc.,.

Provide direction, guidance and instruction to all department employees as required.
Ensure the department conditions are consistently upheld to established standards.
Is the Liaison between employees and the Department Manager to ensure information is conveyed properly and expectations are communicated.
Greet and assist customers in a way that models exemplary conduct to the other staff.
Ensure company policies are consistently adhered to and upheld by all employees.
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
Ensure that all health and safety issues are adhered to and required standards met.
Oversee and assist in inventory management, including ordering of product.
Ensures quality of work is free from errors, accurate and reliable; setting a positive example by maintaining and exceeding quality standards set within the department.
Makes sure output of work exceeds that of the other team members, keeping a constant pace and delegating when necessary.
Manages paperwork in a timely fashion; receiving order and ensuring invoice accuracy.
Communicates with Department Manager regularly with regards to any issues affecting the department.
Providing assistance with store openings, if necessary.
Provide superior customer service and deal with customer complaints or concerns
Assist in receiving all incoming products and inspect the items for freshness and quality and reconcile products received with packing slips, purchase orders, invoices, claim forms, etc
Maintain a neat, well groomed personal appearance at all times and observe company dress code
Minimize outofstock and overstock to ensure fresh merchandise
Oversee the readiness of the department, the quality of the product for sale, the appearance of the counters, the appearance of staff and the cleanliness of retail areas at all times
Ensure that all product is properly stored and rotated in the cooler area and in the retail area
Work with the department manager in designing merchandising and department layouts
Other duties as assigned

EFFORT AND WORKING CONDITIONS:

Physical Demands
Standing, walking, reaching, bending, twisting, ability to carry/lift
50 lbs.

Working Conditions

Inside, Cold and dry.
Flexibility: Assistant Produce Manager might be asked to work evenings and weekends.

KNOWLEDGE AND SKILLS:

Must have 13 years Produce experience.
Must be able to lead support and contribute to team goals.
Ability to multitask and have excellent organizational skills is essential.
Must have the capacity to take initiative when problems arise.
Able to communicate both verbally and in writing; Excellent listening skills
Attention to detail in all areas of work
Good organizational, time management and prioritizing skills
Strong work ethic and positive team attitude
Professional demeanor under stressful situations
Ability to work in a fastpaced environment
Excellent customer service skills, interpersonal, organizational and communication skills
Strong knowledge of retail sales principles, methods, practices and techniques
Self motivated, with high energy and an engaging level of enthusiasm
Must be good with Microsoft Office

Organic Garage is committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known.

Job Types:
Full-time, Permanent

Salary:
$42,000.00-$45,000.00 per year

Benefits: