- Lead the delivery of an unforgettable culinary experience for guests
- Provide leadership, development, and motivation to the team to ensure guest experience is always paramount through consistent delivery of high-quality food and beverages
- Oversee all day to day and event activity to ensure proper planning and execution
- Ensure all fixed assets are in good working condition, oversee preventative maintenance of assets
- Develop and maintain food quality control, profit and loss controls, inventory levels, and labour and product cost monitoring
- Accountable for the development of sales budgets and responsible for the successful execution of these budgets
- Responsible for generating growth and restaurant sales and transactions (guest counts) through local marketing initiatives
- Ensure that requirements for appropriate sanitation and food safety levels in respective areas are met
- Identify root causes of gaps in guest satisfaction and assists in the development of corrective and proactive action plans where appropriate
- Oversee the development of short and long term financial and operational plans
- An inspiring leader who has proven skills rallying a team to achieve its highest potential and then driving it to the next level
- Minimum 8 years of experience in food and beverage industry
- Minimum of 5 years of experience in a management role in food and beverage industry preferably within a similar venue
- Bachelor's degree in a related field or an equivalent combination of education and experience
- Proven record of effective conflict resolution and service recovery
- Experience in opening a new venue is an asset
- Acute financial management skills
- Effective verbal and written English communication skills
- Comfortable with dealing with the media, public speaking, and VIP groups
- Strong interpersonal with the ability to establishing cooperative working relationships
- Familiar with purchasing and sanitation procedures, as well as standard food and beverage equipment maintenance
- Strong organizational and time management skills, with the ability to manage in a diverse environment with a focus on guest service
- Ability to manage multiple tasks simultaneously
- Proficiency in all Microsoft Office applications
- Familiarity with restaurant management software
- Level 1 and Level 2 Food Safe Certification
- Serving It Right License
- Excellent professional presentation
- Ability to meet the physical demands of the job (i.e. mobility, standing, walking, lifting for the majority of the day)
- It is essential to have the flexibility to work evenings, weekends and holidays
Restaurant Director - Whistler, Canada - Toptable Group
Description
Position: Restaurant Director, Araxi
Location: Whistler, British Columbia
The culinary cornerstone in the heart of Whistler Village, Araxi enjoys a long held international reputation for excellence in food, wine and hospitality. As an early pioneer of farm to table dining, Executive Chef James Walt's seasonally focused menus celebrate the excellence of locally sourced ingredients. An extension of Araxi Restaurant + Oyster Bar, The Cellar by Araxi offers private dining for groups.
POSITION SUMMARY:
The Restaurant Director will be responsible for overseeing the execution of efficient restaurant operations, as well as maintaining high production, productivity, quality, and customer service standards. Leading by example, this hands-on management role provides a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth execution of day to day operations and scheduled events.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Other duties may be assigned as required)
REQUIRED EXPERIENCE AND QUALIFICATIONS:
This position will remain open until filled.