Written Standard and Training Lead for Medical - Mississauga, Canada - Alexion Pharmaceuticals,Inc.

Alexion Pharmaceuticals,Inc.

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
Mississauga, Canada

Job reference:
R-190252

Date posted: 01/24/2024

Written Standard and Training Lead for Medical Affairs

Location:

Mississauga

Global Level:

E

Job Code:

Reports To:

Neely O'Donnell - Director, Governance, Risk and Control for Global Medical Affairs

Date:

1/12/2024

This is what you will do:

The Lead for Written Standards and Training for Medical Affairs will be responsible for providing strategic development and execution of Medical's global knowledge management program within the scope of, and reporting to, Governance, Risk and Control (GRC).

The knowledge management program will be strategically designed to ensure Medical personnel:

have the right guidance at the right level; are proactively informed and trained; and that this knowledge is easily and readily accessible.

The knowledge management responsibilities will also include translating risk and continuous improvement information into clear visuals or communication for Medical Affairs.

The role is responsible for managing and continuously improving the Medical Affairs Written Standards Framework that ensures:

written guidance reflects that activities of Medical Affairs; written guidance is clear, consistent, properly scoped and clearly identifies requirements, ownership and accountability; technology and tools support socialization and access, reports and robust feedback loop; and audit ready at all times with excelled results.

This role will also oversee the Global Medical Affairs Onboarding Program, ensuring that new hires are brought up to speed and provided appropriate Global Medical Affairs guidance and context as quickly as possible.

Responsibilities will include:

Coordinate and interface with related Company functions and processes (e.g. Document Services, Business Learning Lead Network, etc.) to ensure GRC and Medical Affairs remains informed and ahead of changing business practices.
Support the written standard strategy, ensuring Medical provides effective guidance that brings understanding and clarity to the work we do across Medical.
Oversee and manage Medical written standard guidance to guarantee clearly identified process owners, control requirements documented at the right level, and elimination of unneeded or repetitive guidance.
Oversee and support process owners in the development and maintenance of Medical written standards. Track and report ongoing project progress on a quarterly basis to leadership.
Create awareness and buyin at all functions and levels of Medical regarding knowledge management concepts, best practices, and strategic relevance.
Identify, through close coordination with process owners, R&D and Training Services, individuals within Medical required to participate in various trainings.
Assist in the implementation and management of tools to track and report key written standards and training metrics.
Lead the development of metrics and visual representations of key insights, learnings and opportunities for improvement under the remit of GRC (i.e. written guidance cadence, deviations, audit/inspection learnings, training compliance and/or insights etc.).
Coordinate systems for Medical that support access to and management of written standards (e.g. document management systems) and training (e.g. Alexion University, Cornerstone)
Manage and optimize Medical's training matrix to ensure training compliance and to help close training gaps across Medical.
Coach and support functions within Medical on best practices for creating and assigning training.
Represent Medical in the Business Learning Lead Network.
Support Medical teams with audit related requests as needed.
Communicate and influence at all levels of the organization.
Oversee and manage the Worldwide Medical Onboarding Process for new hires in Worldwide medical.

You will need to have:

The duties of this role are generally conducted in an office environment. As is typical of an officebased role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and nonlinear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

Qualifications and Education:

4+ years of industry experience required.
Experience in document management
Experience in learning management
Excellent writing/communication skills, including data visualization.
Experience with IT systems such as document management systems and learning management systems.

We would prefer for you to have: