IT Manager Infrastructure - Port Coquitlam, Canada - SureWerx.

SureWerx.

Verified Company

Port Coquitlam, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Information Technology (IT) - Manager Infrastructure & Security
SureWerx, a national supplier of tool, equipment, and safety product lines for the North American market. Products include abrasives, air tools, hand tools, material handling, safety wear, personal protective equipment, and safety products.

We are a privately held, proudly Canadian company recognized as one of Canada's Best Managed Companies and a leader in the wholesale distribution of tools and equipment industry.

Our head office is co-located in Coquitlam, B.C.

and Elgin, Il., with six branch offices strategically located in the major cities across Canada and two subsidiaries in the United States.

This is a service and customer-oriented organization passionately managed by a team of talented professionals.

To continue to support our organizational objectives, we require a person with the proven ability to lead, develop, motivate their staff and accomplish business priorities in a collaborative manner.

This role is based in Vancouver, BC.

Responsibilities:

Work with senior IT managers to implement strategies that are aligned to the business needs of SureWerx and its related companies;
Collaborate in the development of the IT Organization capable of supporting a billiondollar company;
Develop and mentor staff so they grow relative to SureWerx needs and industry advancements;
Manage IT staff and contractors associated with technical infrastructure and support systems;
Ensure proper technical training is in place for users and IT staff;
Lead the technical design of the of infrastructure, networks, and systems software to serve the needs of business systems and the user community;
Schedule, oversee and remediate independent InfoSec audits on an annual basis;
Actively participate in the Governance of IT through establishing and enforcing:
Policies, procedures, and privacy,
Security planning, enforcement, and remediation of incidents,
Service management (access control, asset control, event management),
Establish and meet department Service Level Standards,
NIST Standards for IT;
Work with department managers to understand their operations and provide IT solutions which support their business needs and goals;
Resolve any issues related to infrastructure and/or service delivery;
Manage relationships with vendors and external contracts to ensure the company receives the best value for its investment;
Provide leadership for system enhancements, improvements, and conversions of various business units;
Review departmental requests for technology and makes appropriate recommendation(s);
Participate in managing an IT budget within budgetary guidelines.

Qualifications:

A postsecondary education in the field of Computer Science;
A minimum of years' experience in managing infrastructure and security in multiple locations and multiple business units;
Knowledge of industry standards and policies;
Management of onpremise and remote environments;
Knowledge and experience with:
Networks:
Lan and vLAN Management,
WAN Management,
Domain management,
Network devices including level 2 and 3 switches,
Firewall Management;
Servers varying from small to very large in size
Hyperconvergent environments,
Private clouds using VMware,

Windows Server

DC and Standard,
SQL Server Management (not at the DBA level),
Cloud Services such as Azure and AWS;
Personal Computers:
Desktops
Laptops,
Macs,
Windows
IOS
Printers
Large business printer/copiers
Desktop
Phone Systems that support VIOP and SIP
Office 365 and SharePoint administration
Security:
NIST Standards,
InfoSec audits,
Remediation of audits,
Enterprise monitoring using Sophos Intercept/MTR/Antivirus;
Disaster Recovery (DR):
Documenting DR processes,
Executing regular test,
Educating the IT & user communities;
Management Tools:
Endpoint Management including Mobile Device Management,
Access Management,
SIEMs;
Demonstrated experience with system conversions;
Excellent communication skills written and verbal;
A business professional with a financial aptitude, attention to detail and ability to work within a fastpaced and highvolume environment;
Analytical, logical thinker and problem solver;
Good knowledge of technology trends and changes;
A leader who has strong interpersonal skills and patience;
A highly motivated individual who possesses high standards and the utmost integrity;
Ability to foster a cooperative work environment;
Excellent project management skills
A PMP designation is an asset;
Excellent customer service skills and the ability to build a customer serviceoriented team;
Prior work experience in a wholesale distribution environment is an asset;
This position requires periodic travel to branches in Canada and the US;
Longer hours and a flexible approach to your workday are expected in this position.