Bilingual Customer Service Agent - Dollard-Des Ormeaux, Canada - MGA Commodities Inc
3 weeks ago
Description
Golden Elite Deco, a leading name in home decoration and renovation products, is looking for a dedicated and dynamic Customer Service Agent to join our team.
If you have a passion for helping customers and a knack for solving problems, we want youLocation: 88 boul Brunswick, DDO (On-site)
Salary:
$42,000 per year + Year-End Bonus
Responsibilities:
- Provide outstanding customer service through live chats and phone calls.
- Assist customers with checkout processes and resolve any technical issues related to our products.
- Follow up on shipping and handle various customer service needs efficiently and effectively.
Requirements:
- Excellent communication skills, both verbal and written, in English and French.
- Strong problemsolving skills and a customerfirst mindset.
- Experience in customer service is mandatory.
- Ability to work well in a fastpaced environment and maintain professionalism under pressure.
What We Offer:
- A competitive salary with a yearend bonus.
- A vibrant work environment where your work directly impacts our success.
- The opportunity to be part of a dynamic team committed to excellence and customer satisfaction.
Salary:
$42,000.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
Schedule:
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Ability to Commute:
- Dollard-DesOrmeaux, QC H9B 2C5 (required)
Ability to Relocate:
- Dollard-DesOrmeaux, QC H9B 2C5: Relocate before starting work (required)
Work Location:
In person
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