Remote Customer Service Representative - Richmond Hill, ON LB B
Only for registered members Richmond Hill, ON LB B, Canada
2 weeks ago
Job summary We are looking for a Remote Customer Service Representative with a strong client-focused mindset — someone who is professional, dependable, and motivated — to join our growing remote support team.
In this role you will be responsible for handling inbound and outbound communications with our clients providing support regarding our services assisting with account-related questions ensuring that every client interaction is handled with a high level of professionalism and care.
You will work closely with our administrative finance consulting teams to ensure smooth communication between clients internal departments your role will be essential in maintaining high client satisfaction resolving issues efficiently ensuring that all client requests are handled accurately timely manner.
Responsibilities
In this role you will be responsible for handling inbound and outbound communications with our clients providing support regarding our services assisting with account-related questions ensuring that every client interaction is handled with a high level of professionalism and care.
You will work closely with our administrative finance consulting teams to ensure smooth communication between clients internal departments your role will be essential in maintaining high client satisfaction resolving issues efficiently ensuring that all client requests are handled accurately timely manner.
Responsibilities
- Handle inbound outbound client communications via phone email messaging systems
- Provide accurate information about company services account status
- Resolve customer issues complaints professional timely manner
Job description
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