Couple de Concierges Résidents - Laval, Canada - Realstar

Realstar

Verified Company

Laval, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service.

Cleaning Responsibilities

Snow and ice removal, salting of all entrances, walkways, and rooftop accesses, and maintenance of snow removal log books
Handling of garbage and recycling bins
General maintenance of underground garage and parking levels, service rooms, foyers, patios, and rooftops (where applicable)
Vacuuming, sweeping, and mopping of carpeted or tiled common areas
Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
Repair of minor maintenance items (i.e. light fixtures, vents, filters, plumbing fixtures)
Removal of garbage items and old/broken appliances

Customer Service Responsibilities

Greeting and interacting with residents in a customer friendly and professional manner in person and on the phone (Please note: for training purposes phone calls are monitored by a third party service provider)
Prompt response of resident issues and service requests (within 24 hours)
Assist with resident events (i.e. Holiday parties, summer barbeques)
Promote a neighbourly and community atmosphere (i.e. coordinate food drives, garage sales

Skill Set Required

Strong customer service skills
Positive attitude towards learning and training
Welldeveloped verbal communication skills
Demonstrated cleaning skills
Ability to display a professional/presentable appearance/attire
Ability to work independently and with mínimal supervision when carrying out daytoday responsibilities
Ability to perform minor repairs and aptitude for mechanical systems
One individual must be able to lift and push heavy objects (up to 20lbs), including garbage bins, furniture and appliances or perform snow removal duties, sometimes for extended periods of time
Bilingual in English and French

INDCHL
We thank all those who apply, but only those selected for an interview will be contacted.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.