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Host/hostess - Belleville, Canada - K2 Group Inc.

K2 Group Inc.

Verified Company

Belleville, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who does not enjoy starting the day with a hearty breakfast? For 61 years, the IHOP family restaurant chain has served our world-famous pancakes and a wide variety of breakfast, that are loved by people of all ages — offering an affordable, everyday dining experience with warm and friendly service.

Summary
Our restaurant is looking for a host with a remarkable personality and engaging people skills.

Host greets (both arriving and departing), seats all guests in a friendly manner, assists in maintaining the overall guest flow of the restaurant, and helps our restaurant provide a pleasurable dining experience.

Responsibilities of a Host:

Greeting, seating, and escorting guests.
Opens door for guests arriving and departing.
Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
Process To-Go and Delivery Orders.
Manage Wait List when the restaurant is busy.
Providing menu recommendations and additional information.
Upselling additional products when appropriate.
Taking orders using software or order pads.
Communicating order details to the kitchen staff.
Delivering food and beverages in a timely fashion to outside guests.
Delivering checks and collecting bill payments.
Cleaning and maintaining the appearance of the restaurant
Providing exceptional customer experience.

Host Job Requirements:

Ability to maintain a professional and courteous demeanor during stressful and/or busy times.
Multitasking, organizational, time management, and problemsolving skills.
Knowledge of industry standards on food storage and handling techniques is highly desirable.
Must be able to work weekends and holidays.
Must be able to handle money transactions responsibly.

Job Types:
Full-time, Permanent

Schedule: