- The leadership at McDougall Insurance is committed to supporting, empowering, and including our employees, investing in their future with the company.
- Our employees pledge to treat others with respect, maintain a positive attitude, and strive for continuous learning.
- Together, we aim to deliver Legendary Service to our customers, following principles of Trust, Honesty, and Integrity to build lasting relationships.
- Comprehensive benefits package
- Pension plan
- Staff appreciation days and social events
- Year-end bonus
- Competitive salary
- 3 weeks paid vacation
- Provide exceptional service to clients, offering support post-sale.
- Communicate with clients through various channels to address inquiries and provide advice.
- Process policy changes accurately and in a timely manner.
- Provide quotations to clients, update information, and communicate with insurance companies as needed.
- Act as a liaison between clients, McDougall Insurance, and insurers.
- Assist in accounts receivable collection and other tasks as required.
- Promote sales by upgrading and bundling coverage for clients.
- Exceptional customer service and communication skills
- Professionalism and confidentiality
- Effective teamwork abilities
- Ability to work in a fast-paced environment
- RIBO license eligibility
- Support for professional development through education reimbursement
- Inclusive and diverse culture
- Health and dental benefits, pension plan, and paid vacation
- Access to training and development opportunities
- On-site parking
Customer Service Representative - Kingston, Canada - McDougall Insurance and Financial
Description
McDougall Insurance - Customer Service Representative in Personal Lines
At McDougall Insurance, we have established ourselves as the largest insurance brokerage in Eastern Ontario, offering a wide selection of insurance options from over 50 companies. Our focus is on providing exceptional service, building relationships, and creating a positive work environment.
Employee Promise:
What We Offer:
Responsibilities:
Qualifications:
What We Offer:
Job Types: Full-time, Permanent
Pay: $45,000.00-$48,000.00 per year
Benefits:Company events, pension, dental care, disability insurance, employee assistance program, extended health care, life insurance, on-site parking, paid time off, vision care
Schedule: Day shift, Monday to Friday
Supplemental pay types: Bonus pay
Work Location: In person