Marketing & Communications Manager - Toronto, Canada - Gusto 54 Restaurant Group

Gusto 54 Restaurant Group

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Full time Salary

Requirements:
3 years of experience

Job details:

WHO WE ARE

Owned by Janet Zuccarini, Gusto 54 Restaurant Group is a tribute to food, family, innovation, and design that respects the past while rewriting the rules.

Our mission is to build the most culturally relevant and celebrated collective of restaurants and culinary experiences in the world.

Each of our concepts are rooted in transporting experiences - complete with delicious food, inspiring design, and soulful hospitality.

As a Deloitte Best Managed Company, Gusto 54 Restaurant Group ranks in the top percentile of best places to work in Canada.

We're looking for entrepreneurial people who believe in exceptional service, community, and bring contagious passion to all they do.

Our restaurants include:

Trattoria Nervosa, Gusto 101, Chubby's Jamaican Kitchen, Gusto 54 Catering, Felix Trattoria (Los Angeles), Pai, Kiin, Gusto 501, Azhar Kitchen + Bar, Café ZUZU, and Stella, opening in late 202- This role will be responsible for marketing and communications management across all of the above brands, (with exception to Pai and Kiin.)

_

The Scope of the Role and Responsibilities are as follows:

BRAND MARKETING

Develop & promote brand awareness through multichannel campaigns, monitor market trends and competition, ensuring our restaurant group stays competitive, relevant, and poised for growth
Manage and coordinate experiential marketing events and brand partnerships, and sponsorship opportunities
Support new restaurant launches, contributing to the development and execution of marketing strategies, promotional campaigns, and communication plans to successfully introduce and establish new restaurants within the group
Develop and manage music program for all properties

ONLINE MARKETING MANAGEMENT

Oversee and audit all online brand platforms including websites, online ordering, reservations and review sites, etc.
Oversee performance of social media accounts and execution of content
Identify and collaborate with influencers, bloggers, and industry partners to promote the restaurant group's brands and products on social media
Websites: Optimize SEO, drive traffic, and oversee any backend change management

PUBLIC RELATIONS (PR)

Liaise with PR agency to coordinate and execute on initiatives and campaigns
Manage PR contracts and goals by measuring designed KPIs
Review and approve PR agency activity reports and invoices
Oversee management and execution of PR events in conjunction with Gusto 54 managers and/or PR agency as needed
Build and maintain relationships with media contacts, including journalists, reporters, editors, and bloggers in order to manage PR strategies internally for our mature brands.

ANALYTICS AND STRATEGY

Own and manage annual marketing strategy and initiatives across all brands
Regularly present a marketing department analysis dashboard of KPIs & ROIs
Assist in developing social media strategies to increase brand awareness, engagement, and customer loyalty to be executed by Digital Conent and Social Media Specialists
Innovate processes and streams of revenue that expand on current successes while creating new revenue driving initiatives for underperforming businesses
Collaborate with the Director level suite on quarterly scorecards, budgets, and opportunities to support across departments
Identify and evaluate new marketing and communication opportunities and determine whether they compliment our brand and business goals

COMMUNICATION

Work alongside CCO on communication strategies for Gusto Gives Back initiatives across all channels
Participate in communication strategy and online content development for IDEA Comittee
Oversee content creation, publishing, and distribution of biweekly online newsletter to customers, as led by Social Media Coordinator
Audit to maintain consistent brand voice and messaging across all comms
Internal communications strategy support

DEPARTMENT MANAGEMENT

Lead marketing department team with weekly checkins, performance evaluations, and department scorecards
Act as primary point of contact for business leaders for marketing / social/ communications feedback and requests

WHO YOU ARE

We are looking for a creative, strategic, and entrepreneurial self-starter, who is results driven and wants to make an impact.

The right person for this role will have proven organizational, project management, and time management skills, as well as be proficient in copywriting and editing.

They will be comfortable overseeing a small team and ensuring that the department is performing at a high level.

They will share our company values and perform their role through the lens of best-in-class team member and guest experiences.

Requirements:

Bachelor's degree in marketing, communications, or relevant experience
Proven work experience as a Marketing Manager or Communications Manager in the hospitality ind