Disability Claims Specialist - Greater Vancouver, Canada - Humans of HR

Description

Introducing Humans of HR, a boutique recruitment agency rapidly establishing itself as the premier choice for sourcing and placing highly skilled Professionals. With an expansive network and an unwavering commitment to customer satisfaction, we stand out as the definitive partner in guiding you towards your next career milestone.

Join our client, a leading organization dedicated to facilitating safe returns to work and managing claims effectively. As a vital member of our Claims Management and Early and Safe Return to Work initiative, you'll play a pivotal role in ensuring seamless coordination, administration, and data management. You'll operate behind the scenes to maintain records, develop key performance indicators (KPIs), and drive tangible results that align with our company's mission and values.

Responsibilities:

• Spearhead the administration of all claims and lead return-to-work efforts, collaborating closely with the Disability Claims Manager and field leaders to ensure timely filing and sustainable outcomes.
• Manage claim entries across multiple databases and liaise with disability providers and governing bodies.
• Maintain organized claim files, compiling necessary documents, opinions, and recommendations.
• Educate stakeholders on return-to-work processes and rights and obligations.
• Develop, implement, and monitor personalized return-to-work plans in consultation with stakeholders.
• Ensure injured employees receive adequate treatment and rehabilitation services.
• Identify obstacles to return-to-work and implement interventions to overcome them.
• Assist in designing and implementing disability management programs focused on health promotion and prevention.
• Address inquiries regarding claims administration and return-to-work practices.
• Participate in disability management awareness training.
• Proactively manage disability claims and workplace injuries across Canadian sites.
• Lead injury administration and disability management programs, leveraging best practices.
• Provide regular updates to stakeholders and gather relevant information for assessment and management.
• Liaise with LTD Insurer to determine claim status and action plans.
• Develop, compile, analyze, and monitor case management reports.
• Track exemptible incidents for the Attendance Management Program.
• Provide coverage for Disability Claims Management during absences.
• Assist with onboarding and HR training for new hires.
• Support HR Director with related administrative tasks.

Qualifications:

• 1-2 years of administrative experience with a focus on data analytics.
• Post-secondary education in a related field.
• Occupational Health and Safety certification preferred.
• Knowledge of relevant legislation and regulations.
• Strong written and oral communication skills.
• Proficiency in computer applications, including Microsoft Office.
• Ability to work independently and collaboratively.
• Exceptional problem-solving skills and professional judgment.
• Previous experience with Provincial Workers Compensation organizations is advantageous.

At Humans of HR, we are committed to nurturing the growth and development of our candidates, aiding them in reaching their full potential. If you envision the above role as your next career move, kindly submit your resume and a confidential cover letter. One of our consultants will be in touch for a confidential discussion.